Taylor Henderson
Suffolk,VA
Summary
Skilled multitasker with a superior work ethic, good teamwork, problem-solving, and organizational skills. I can adapt in a rapidly growing environment with ease and determination. Hardworking employee with experience in customer service and patient care.
Overview
4
4
years of professional experience
Work History
LabCorp
Phlebotomy Technician
Portsmouth, Virginia
05.2025 - Current
- Proficient in processing specimens with a high degree of accuracy, collecting blood samples using venipuncture and capillary methods, and following strict safety protocols to ensure a sterile environment.
- Assisted with patient inquiries, and provided compassionate care and comfort during procedures.
- Certified Phlebotomy Technician through Tidewater Community College, with 80 clinical hours and 100 successful venipuncture sticks.
- Nationally certified as a phlebotomist through the National Healthcareer Association.
Groundworks
Appointment Center Specialist
Virginia Beach, VA
11.2024 - 07.2025
- Inbound/outbound caller that made appointments for customers looking for plumbing solutions
- Team player who can handle challenges with grace and professionalism.
- Built relationships with customers around the services provided at the company
- Performed daily administrative tasks essential to office functions
- Deescalated heightened customer experiences through empathy and compassion
Big Beards Adventure Tours
Boat Crew/Tour Guide
Christiansted, US Virgin Islands
12.2021 - 02.2023
- Learned to be a team player when working with fellow crewmates.
- Provided exemplary customer service while adhering to safety protocols.
- Presented safety information clearly to visitors on their journey to Buck Island.
Education
- Certification in Phlebotomy
Tidewater Community College
Virginia Beach, VA08-2025
Skills
- Fluent in Spanish and English
- Customer service
- Specimen preparation
- Venipuncture and capillary puncture
- Certified in CPR/AED
- Certified in basic life support (BLS)
Timeline
LabCorp
Phlebotomy Technician
05.2025 - Current
Groundworks
Appointment Center Specialist
11.2024 - 07.2025
Big Beards Adventure Tours
Boat Crew/Tour Guide
12.2021 - 02.2023
- Certification in Phlebotomy
Tidewater Community College
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