Taylor Hopper
Agriculture & Engineering
Coal Valley,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time/Part time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in either insurance or quality control positions. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
OFP QE
John Deere Harvester Works
2025.09 - Current
- Quality Investigation: Utilizes production and customer warranty data to investigate, contain, and resolve quality non-conformance issues within the production process and supplied components.
- Daily Quality Management: Manages daily quality calls from multiple product lines, determining root causes and implementing both short-term and long-term corrective actions for defects in a timely manner.
- Cross-Functional Communication: Provides clear and timely communication to management, operations, and cross-functional teams regarding active quality issues, ensuring all stakeholders are informed.
- Quality Planning Leadership: Leads discussions on quality planning and execution, including risk analysis, risk mitigation, control plans, and strategic quality improvements, while maintaining historical quality performance documentation metrics
- Managed 60 employees, held start up meetings, approved payroll, held safety meetings, scheduled appointments for carriers, ensured material was being received in stored, and sent to Harvester on time, ensure carriers are being unloaded in a timely manner, provided continuous improvement, completed incident reports, distributed disciplinary form
- Eliminated 2 positions by reworking our picking process. Saving the factory 120K cost savings year after year.
Material Coordinator/MC Project Lead
John Deere Harvester Works
2022.10 - 2025.08
- Help implement PFEP and ECM changes
- Running reports (aged WIP, slow moving material, and CTF).
- In MY22 I improved departmental glass inventory for a $57,814.50-dollar reduction YOY.
- Reduced HPR’s (AXEB7441) by 100% by capitalizing on our container fill project.
- WCI IMD racks redirected from CMC to WCI saving 125K structural cost YOY even with volumes at 60% of normal.
Operations Supervisor
Hodge Logistics
2018.02 - 2022.09
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Implemented predictive maintenance schedule for equipment, drastically reducing unexpected downtime.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Streamlined operational procedures, significantly reducing process inefficiencies and downtime.
Insurance Specialist
Issak Insurance
2008.08 - 2011.08
- Followed up on denials, late payments, extensions and other special circumstances.
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention.
- Proactively addressed potential risks by conducting thorough reviews of clients'' policies for coverage gaps.
- Improved operational efficiency by developing procedures for processing claims, payments, and endorsements.
- Maintained high standards of customer service by building relationships with clients.
- Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
Education
High School Diploma -
Carlyle High School
Carlyle IL2010-08
Skills
Relationship building
Line Balancing
Project Management
Customer service
Computer skills
Teamwork and collaboration
Friendly, positive attitude
Team management
Calm under pressure
Accomplishments
- WCI specialty rack project- 145K of structural cost YOY.
- HWE picking process project- 120K of structural cost YOY.
- Recovered over 125K worth of material stuck/lost in SLOC within 2 weeks in MY 24.
- 2024 over 3,000 MLCR’S for S-Series Combine and successfully rebalance the lines within 3 weeks.
Timeline
OFP QE
John Deere Harvester Works
2025.09 - Current
Material Coordinator/MC Project Lead
John Deere Harvester Works
2022.10 - 2025.08
Operations Supervisor
Hodge Logistics
2018.02 - 2022.09
Insurance Specialist
Issak Insurance
2008.08 - 2011.08
High School Diploma -
Carlyle High School