Taylor House
Arlington,TX
Summary
With a proven track record at MMC Group, I excel in healthcare software and exceptional communication, ensuring documentation accuracy and HIPAA compliance. My expertise spans from patient access to phlebotomy, highlighted by a commitment to healthcare excellence and patient care, achieving a 98% accuracy rate in insurance verification and data entry.
Overview
3
3
years of professional experience
Work History
Patient Access Specialist
MMC Group
Irving, TX
09.2024 - 01.2025
- Processed incoming referrals from outside agencies according to established guidelines and policies.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Verified documentation methodically to avoid critical errors impacting care delivery and payments for services.
Phlebotomist 2
St Mary Medical Center
Hobart, IN
07.2022 - 05.2024
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Followed all safety protocols when handling hazardous materials.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
City Carrier Assistant
United States Postal Service, USPS
Gary, IN
10.2021 - 07.2022
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
- Scanned items into system to record tracking information.
- Delivered various types of mail on routes according to strict timelines.
Education
High School Diploma -
William A Wirt
Gary, IN06-2007
Skills
- Medical terminology
- Healthcare software
- Documentation accuracy
- Exceptional communication
- HIPAA compliance
- Insurance verification
- Health information obtainment
- Data entry proficiency
- Critical thinking
Timeline
Patient Access Specialist
MMC Group
09.2024 - 01.2025
Phlebotomist 2
St Mary Medical Center
07.2022 - 05.2024
City Carrier Assistant
United States Postal Service, USPS
10.2021 - 07.2022
High School Diploma -
William A Wirt
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