Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
ee
Taylor  Hovasse

Taylor Hovasse

Derry,NH

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Triumph Modular
04.2023 - 09.2024
  • Client Interaction: Assist in identifying potential clients and maintaining relationships with existing ones.
  • Product Knowledge: Develop a strong understanding of the company's products or services to effectively communicate their benefits to clients.
  • Cold Calling: Initiate contact with potential clients via phone, email, or social media to introduce products/services.
  • Customer Follow-Up: Maintain regular communication with clients to ensure satisfaction and identify further sales opportunities.
  • Sales Reporting: Track and report sales activities, customer interactions, and sales progress using CRM software.
  • Target Achievement: Work towards meeting or exceeding assigned sales targets and quotas.
  • Team Collaboration: Collaborate with other team members to improve sales strategies and achieve common goals.
  • Training & Development: Participate in sales training and development programs to enhance skills and product knowledge.
  • Attended Events organized to meet new prospects and network
  • Traveled to site visits to meet with customers or potential customers
  • Work B2B as well as B2C sales

Retail Worker

Liquid Blue
09.2022 - 04.2023

Retail Worker

  • Preforming Picking and Packing T-Shirts, Sweatshirts, Blankets etc.
  • Building customer loyalty through Emails / Phone calls
  • Business to customer
  • Pressing T-Shirts
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.

Barista

Honey Dew Donuts
02.2022 - 09.2022

Barista

  • Making Customer connections through making coffee and sandwiches
  • Money handling
  • Making sure work area is clean and tidy to assure customer health and safety
  • Engaging with customers to build relationships and loyalty
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Assistant Teacher

Little Beginnings
08.2021 - 10.2021

Assistant Teacher

  • Aid in helping children perform appropriate behaviors and social skills
  • Enforcing classroom rules
  • Helping teachers prepare for there day plans and lessons by gathering things in need, tools, materials, equipment, etc,
  • Engaging with children to help teach and aid in needed assistance
  • Preparing food, Changing Diapers, making beds for nap time
  • Completed daily reports, meal count sheets, and attendance logs.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Residential Cleaner

Clean The Scene LLC
05.2021 - 08.2021

Cleaner

  • Dusting,Sweeping, Mopping
  • Vacuuming Floors
  • Cleaning Toilets, Showers, Mirrors
  • Making Beds, doing Laundry
  • Ensuring Trust and Loyalty to Customer through great quality and privacy
  • Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Changed bed linens and collected soiled linens for cleaning.

Server

AppleBees
02.2019 - 04.2021

Host, To-Go Specialist, Prep Cook, & Server

  • Welcoming guests in a warm and friendly manner
  • Meeting guests dining needs
  • Seats guests and manages seating chart
  • Monitors dining room making a clean environment by sweeping floors and cleaning off tables
  • Answering Phones with appropriate greeting
  • Taking down orders and fulfilling needs of customer
  • Packing orders and making sure orders correct and checking for allergies
  • Making sure utensils, napkins and wet naps are in bags as needed
  • Providing excellent customer service
  • Greet customer with menus
  • Take down orders and upsell when appropriate
  • Make sure guests have everything needed when dining and that orders are correct and efficient
  • Money Handling, handling guests cards and cash and bringing it back to them
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

High School Diploma -

Pinkerton Academy
Derry, NH
06.2018

Skills

  • Leadership and Collaboration
  • Effective Communication and Interpersonal Skills
  • Problem Solving and Critical Thinking
  • Accountability and Reliability

Accomplishments

    Return On Investment Project:

    Completed February 2024

    Associated Builders & Contractors Of Maine Young Professionals Leadership Program : Completed March 2024

Affiliations

Associated Builders And Contractors Of the Following States:

ABC NH/VT & YPG

ABC ME & YPG

ABC MA

ABC CT


National Association Of Woman In Construction:

Greater Boston Region


Utility Contractors Association Of New England


Associated General Contractors Of MA

Certification

Leadership Certification : Received March 2024

Confidence Certificate: Received March 2024

Timeline

Sales Associate

Triumph Modular
04.2023 - 09.2024

Retail Worker

Liquid Blue
09.2022 - 04.2023

Barista

Honey Dew Donuts
02.2022 - 09.2022

Assistant Teacher

Little Beginnings
08.2021 - 10.2021

Residential Cleaner

Clean The Scene LLC
05.2021 - 08.2021

Server

AppleBees
02.2019 - 04.2021

High School Diploma -

Pinkerton Academy
Taylor Hovasse