Overview
Work History
Education
Skills
Certification
Additional Information
Detailedreferences
Timeline
Generic

TAYLOR JACKS

Lumberton,TX

Overview

16
16
years of professional experience
1
1
Certification

Work History

East Texas Support Services Medical Transportation

Driver
10.2023 - Current
  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers in both English and Language.
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Ensured proper functioning of on-board medical equipment, maintaining a secure and reliable environment for patients during transport.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Demonstrated adaptability by transporting various types of patients, including those with mobility challenges or special needs, adjusting my approach accordingly.
  • Contributed to a positive team atmosphere by collaborating effectively with fellow drivers and support staff, promoting a unified approach towards achieving company goals.
  • Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
  • Exemplified professionalism in appearance and demeanor at all times while representing the company as a Medical Transportation Driver.
  • Maintained a clean and comfortable environment within the vehicle, ensuring optimal patient comfort throughout their journey.
  • Reduced stress levels for patients during travel by engaging in friendly conversation and providing compassionate support when needed.
  • Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
  • Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.

Cashier

Walmart
03.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Sales Associate

Once Upon a Child
05.2022 - 02.2023

Sales Associate

Getting Well Naturally
01.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Front Desk Supervisor , Hotel, Motel, and Resort Desk Clerks

Super8 By Wyndham Hotel
01.2020 - 10.2020
  • Duties included keeping a clean work area, operating a highly advanced computer system called synexis, making and arranging the schedule for all front desk employees
  • Using a fax and copy machine, operating and communication through via email with outside sources as needed
  • Keeping good security check of the hotel grounds, and maintaining that all my other front desk employees met their job standards and requirements
  • Also arriving to work in a highly dressed fashion.

Service Desk Associate

Walmart Supercenter
01.2018 - 12.2018
  • My job duties as a Service Desk Associate
  • Sending money through MoneyGram computer program for customers
  • Receiving money through MoneyGram computer program for customers
  • Cashing checks for customers as large as $10,000.00
  • Returns, such as customers returning items that where damaged or longer needed, and refunding customers back their money
  • Placing back all good returned items back to their proper departments
  • Damaging out all returned damaged items to the claims department with a ticket number
  • Keeping my work area swept and moped
  • Handing out pick up items to customers that they ordered from the Walmart shopping app.

Waitress

Senor Toro Mexican Restraurant
10.2015 - 04.2016
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Prepare checks that itemize and total meal costs and sales taxes
  • Take orders from patrons for food or beverages.

Cashier

Family Dollar
10.2015 - 04.2016
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Assist customers by providing information and resolving their complaints
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Greet customers entering establishments.

Provider

Total Home Health
08.2015 - 04.2016
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Sandwich Artist

SUBWAY
04.2012 - 08.2013
  • Make and prepare sandwiches for sale.

Waitress

RAFAEL'S MEXICAN RESTAURANT
06.2011 - 06.2011
  • Wait on customers, serve food and beverages
  • Collect money.

Waitress

SENOR TORO'S MEXICAN RESTAURANT
08.2008 - 12.2008
  • Wait on customers, serve food and beverages.

Education

High School Diploma -

Aims Center

Skills

  • Abilities & Strengths Learning things hands on I do far better with Show me something once allowing me to take notes as I learn, and I can guarantee you fast success on my part I take joy being able to communicate with others, customer service and compliments I receive often For my background, I have been ready and on the go working from the early age of sixteen I respect all my higher up bosses and employees, my workplace is your workplace, I treat everyone with respect I have had many different types of jobs over the years and can do just about anything that someone is willing to take the time to teach me if it's something I'm not already familiar with Being a Christian is my number one strength, I put God before all, and nothing else is more fulfilling

Certification

Certified Nursing Aid, Angelina College, 03/2015, 08/2018

CPR Certified in October of 2023

Additional Information

As for Sunday's due to my religious background I like to keep this day dedicated to the Lord, and will not work on Sundays. This is my day of giving all of me to him. God Bless.

Detailedreferences

  • Maria Mendoza, Assistant Manager, Super8 By Wydham, (409) 291-9497, Supervisor reference known for 1 year(s).
  • Antonio Abarca, Senor Toros Mexican Restaurant, 1866 US Hwy 69, Woodville, TX, 75979, (409) 331-9958, Supervisor reference known for 8 year(s).
  • Dennis Holmes, Owner, Holmes Water Well Service, Warren, TX, 77664, (409) 751-1529, Business reference known for 15 year(s).
  • Terry Hicks, driving supervisor, East Texas Support Services, 409-382-0747 (She will provide letter of recommendation)

Timeline

East Texas Support Services Medical Transportation

Driver
10.2023 - Current

Cashier

Walmart
03.2023 - 06.2023

Sales Associate

Once Upon a Child
05.2022 - 02.2023

Sales Associate

Getting Well Naturally
01.2021 - 10.2021

Front Desk Supervisor , Hotel, Motel, and Resort Desk Clerks

Super8 By Wyndham Hotel
01.2020 - 10.2020

Service Desk Associate

Walmart Supercenter
01.2018 - 12.2018

Waitress

Senor Toro Mexican Restraurant
10.2015 - 04.2016

Cashier

Family Dollar
10.2015 - 04.2016

Provider

Total Home Health
08.2015 - 04.2016

Sandwich Artist

SUBWAY
04.2012 - 08.2013

Waitress

RAFAEL'S MEXICAN RESTAURANT
06.2011 - 06.2011

Waitress

SENOR TORO'S MEXICAN RESTAURANT
08.2008 - 12.2008

High School Diploma -

Aims Center

Certified Nursing Aid, Angelina College, 03/2015, 08/2018

CPR Certified in October of 2023

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