Taylor Jackson
Denver
Summary
With a proven track record at Advanced Healthcare, I excel in patient care and vital signs monitoring, demonstrating compassion and empathy. My ability to manage time effectively and administer medication ensures high-quality care, contributing to a 20% increase in patient satisfaction. Skilled in both clinical documentation and fostering positive patient relationships, I bring valuable expertise to any healthcare team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CNA
Advanced Healthcare
12.2024 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
CNA
Blue Devine Home Care
08.2024 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Patient Care Tech
Lutheran Medical Center
07.2024 - 09.2024
- Documented patient information and care activities in electronic health record.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Resident Care Coordinator
Springbrooke Assisted Living
11.2023 - 05.2024
- Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
- Hired and trained multiple new staff members on facility policies, patient care and medicine distribution.
- Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
- Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
CNA/QMAP
Montage Hills Assisted
01.2023 - 09.2023
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA
Kare Technologies
09.2021 - 09.2023
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Representative
Santander Bank Us
08.2020 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Caregiver
Assisting Hands Home Care
03.2020 - 08.2020
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Elderly Caregiver
Comfort Keepers
07.2019 - 04.2020
- Offered companionship and kindness to elderly patients.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored clients' overall health and well-being and noted significant changes.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Home Health Aide
Bayada Home Health
05.2018 - 06.2019
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Improved patient well-being by providing compassionate and attentive personal care.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Education
Associate of Applied Science - Practical Nursing
Concorde Career College
Aurora, CO02-2025
High School Diploma -
High Tech Early College
Denver Co05-2017
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- HIPAA compliance
- Basic life support
- Patient transfers
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing. License Number NA.00813065
- Qualified Medication Administration Personnel
- Licensed Practical Nurse Student at Concorde Career College Graduation date 2/2025
Timeline
CNA
Advanced Healthcare
12.2024 - Current
CNA
Blue Devine Home Care
08.2024 - Current
Patient Care Tech
Lutheran Medical Center
07.2024 - 09.2024
Resident Care Coordinator
Springbrooke Assisted Living
11.2023 - 05.2024
CNA/QMAP
Montage Hills Assisted
01.2023 - 09.2023
CNA
Kare Technologies
09.2021 - 09.2023
Customer Service Representative
Santander Bank Us
08.2020 - 07.2021
Caregiver
Assisting Hands Home Care
03.2020 - 08.2020
Elderly Caregiver
Comfort Keepers
07.2019 - 04.2020
Home Health Aide
Bayada Home Health
05.2018 - 06.2019
Associate of Applied Science - Practical Nursing
Concorde Career College
High School Diploma -
High Tech Early College
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