Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Jackson

Lansing,MI

Summary

I'm a passionate and self-motivated lead teacher with experience in early childhood education. I have been a lead teacher for 3 years, I'm trained in using creative curriculum and CPR certified. I also have a background in customer service, which I developed working in various roles. I am committed to building relationships with students, families, and team members, as well as creating a positive impact on children's development.

Overview

7
7
years of professional experience

Work History

Lead Teacher

Edustaff
05.2021 - Current
    • Utilized creative teaching strategies to engage students in classroom.
    • Supported students' social-emotional development by creating a nurturing and inclusive atmosphere in the classroom.
    • Guided students to develop social, emotional and physical skills.
    • Monitored classroom to verify safe and secure environment.
    • Implemented age-appropriate curricula to meet needs of young learners.
    • Modeled positive behavior and communication skills for students.
    • Established positive relationships with students and families.
    • Instructed children in health and personal habits, such as eating, resting, and toileting.
    • Promoted a positive classroom environment by establishing clear expectations and consistently enforcing behavior guidelines.
    • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
    • Created safe and nurturing learning environment.
    • Responsible for multiple classrooms and up to 12 children alone

Team Member

Taco Bell
07.2021 - 10.2021
    • Kept work areas clean, organized, and safe to promote efficiency and team safety.
    • Contributed to team success by completing jobs quickly and accurately.
    • Greeted customers promptly and took orders to keep flow of traffic moving.
    • Ensured seamless operations during peak hours by effectively multitasking across various roles such as cashier, food assembler, or grill operator when needed.
    • Processed orders on POS system and accepted cash and charge payments.
    • Kept kitchen, counter and dining areas cleaned and sanitized.
    • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
    • Kept drawer balanced by accurately processing cash, credit and debit payments.

Server

Olga's KitchenInc
08.2020 - 11.2020
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
    • Maintained a clean and orderly dining area for an enjoyable guest experience.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Fleetwood Diner
01.2020 - 02.2020
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Cultivated warm relationships with regular customers.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Resolved customer complaints promptly and professionally to maintain positive reputation.
    • Improved dining experience by providing prompt, attentive service to guests.
    • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
    • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Front Desk Attendant

Holiday Inn Express Hotel Suites
07.2019 - 11.2019
    • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
    • Collaborated with housekeeping staff to ensure rooms were clean, well-stocked, and ready for guests upon arrival.
    • Answered customer telephone calls promptly and appropriately handled needs.
    • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
    • Collected room deposits, fees, and payments.
    • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
    • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
    • Facilitated welcoming environment, greeting guests upon arrival.
    • Managed approximately 60 rooms

Server

Los Tres Amigos
04.2019 - 06.2019
    • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
    • Served food and beverages promptly with focused attention to customer needs.
    • Worked with POS system to place orders, manage bills, and handle complimentary items.
    • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
    • Maintained a clean and orderly dining area for an enjoyable guest experience.
    • Bussed and reset tables to keep dining room and work areas clean.
    • Improved dining experience by providing prompt, attentive service to guests.

Restaurant Hostess

Texas Roadhouse
09.2017 - 04.2019
    • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
    • Completed daily side work and opening and closing duties without fail.
    • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
    • Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
    • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
    • Verified prepared food met standards for quality and quantity before serving to customers.
    • Utilized POS system to receive and process food and beverage orders.
    • Processed customer payments and balanced cash drawers.
    • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
    • Assisted wait staff with timely food delivery and guest requests.

Education

High School Diploma -

My Virtual Academy
Holt, MI
06-2024

Skills

  • Classroom Management
  • Child Development
  • Teaching
  • Leadership
  • Interpersonal Skills
  • Time Management
  • Problem-Solving
  • Multitasking
  • Organizing and Planning
  • Adaptability and Flexibility
  • Analytical and Critical Thinking
  • Patience and Empathy

Timeline

Team Member

Taco Bell
07.2021 - 10.2021

Lead Teacher

Edustaff
05.2021 - Current

Server

Olga's KitchenInc
08.2020 - 11.2020

Server

Fleetwood Diner
01.2020 - 02.2020

Front Desk Attendant

Holiday Inn Express Hotel Suites
07.2019 - 11.2019

Server

Los Tres Amigos
04.2019 - 06.2019

Restaurant Hostess

Texas Roadhouse
09.2017 - 04.2019

High School Diploma -

My Virtual Academy

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Taylor Jackson