Taylor Jackson
You First Health Systems
Brooklyn,NY
6
years of professional experience
Detail-oriented healthcare support professional with experience in client intake, data management, and behavioral services. Applies Excel, SQL, and EHR systems to track cases, produce reports, and improve data accuracy, communication, and service delivery.
Work History
Administrative assistant
4 Years 1 Month- Manage and maintain accurate records in compliance with industry standards.
- Developed and updated spreadsheets and databases to track and report on key metrics, enhancing data accessibility.
- Generated reports and visualizations to present findings to stakeholders, facilitating informed decision-making.
- Applied Excel and SQL to analyze data efficiently in various projects.
- Collaborated with healthcare professionals to streamline data collection processes, improving overall data accuracy.
- Analyze healthcare data to identify trends and improve service delivery.
- Implement data management best practices to enhance data integrity.
- Conducted client intake for eligible individuals
Counselor
2 Years 6 Months- Helped students identify career goals, strengths, and areas for growth.
- Facilitated Mental health group sessions for students
- Managed a diverse caseload of 80 students, providing personalized guidance and support.
- Analyze patient records, healthcare utilization, and outcomes.
- Identify trends and inconsistencies in data.
- Create reports for healthcare administrators.
- Utilized Excel, SQL, Power BI, and Tableau to analyze data and generate reports.
- Work with EHR data ( Netsmart, eClinicalWorks )
RESIDENTIAL COORDINATOR
2 Years 8 Months- Tracked client participation, behaviors, and progress to support communication among staff and treatment teams.
- Addressed behavioral and emotional needs of residents through activities and interventions.
- Facilitated group sessions for patients to address Substance and behavioral conditions
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Completed intake for new patients
- Monitored behavioral patterns and changes in client functioning to identify concerns and support appropriate interventions.
Education
Master of Science - Social Work
Bachelor of Science - Psychology
Skills
Healthcare Data
Medicare
Medicaid
HIPAA Compliance
Analytical Problem Solving
Attention to Detail
Cross-Functional Collaboration
Timeline
Counselor
Job Corps
10.2023 - 04.2026Read More
Administrative assistant
You First Health Systems
09.2022 - CurrentRead More
RESIDENTIAL COORDINATOR
HBH Wellness
02.2021 - 10.2023Read More
Howard University
Master of Science from Social Work
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Morgan State University
Bachelor of Science from Psychology
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