Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
Generic

Taylor Jacobs

Warren

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Supervisor

T2SP Logistics / Amazon
Pontiac
08.2021 - 02.2025
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Facilitated team meetings to discuss operational challenges and brainstorm solutions.
  • Maintained accurate records of employee attendance and performance reviews.
  • Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
  • Prepared reports on operational performance metrics and presented them to management team.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Responsible for maintaining office equipment such as computers, printers and copiers.
  • Answered incoming calls in a professional manner; directed callers to appropriate personnel.
  • Filtered emails based on importance and escalated issues to leadership.

Assistant Store Manager

Speedway
Waterford
11.2020 - 06.2021
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained inventory by checking merchandise to determine levels.

Monitor Technician

HAS Inc. (House Arrest Services)
Eastpointe
03.2019 - 10.2019
  • Performed basic clerical duties, such as filing, copying, and faxing documents related to clients.
  • Report any suspicious activity related to drug use or abuse to the appropriate authorities regarding clients assigned to the program.
  • Monitored clients assigned to the tethering program via GPS tracking systems, as well as alcohol monitoring.
  • Adhered strictly to confidentiality policies when handling sensitive information related to personal information, and legal documents.

Education

High School Diploma -

Hazel Park High School
Hazel Park, MI
05-2018

Some College (No Degree) - Pharmacy Technician

Rassmussen University
Ocala, FL

Skills

  • Process improvement
  • Employee training
  • Performance evaluation
  • Scheduling management
  • Report preparation
  • Customer service
  • Conflict resolution
  • Effective communication
  • Staffing optimization
  • Human resources
  • Task delegation
  • Document filing
  • Database entry
  • Employee engagement
  • Incident reporting
  • Office administration

Certification

  • CPR Certification

Affiliations

  • Community involvment

Accomplishments

  • Twice earned leadership roles

Timeline

Operations Supervisor

T2SP Logistics / Amazon
08.2021 - 02.2025

Assistant Store Manager

Speedway
11.2020 - 06.2021

Monitor Technician

HAS Inc. (House Arrest Services)
03.2019 - 10.2019

High School Diploma -

Hazel Park High School

Some College (No Degree) - Pharmacy Technician

Rassmussen University

Similar Profiles

CREATE PROFILE
Taylor Jacobs