Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Taylor Brewer

Madisonville ,KY

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

9
9
years of professional experience

Work History

Manager of Operations

Clements Jewelers Inc.
Madisonville , KY
04.2018 - 09.2024
  • Hired and onboarded team members to meet immediate and expected demand.
  • Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Addressed customer concerns with suitable solutions.
  • Conducted regular audits of employee performance and provided feedback on areas of improvement.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.

Sales

Eddie Bauer
Wilmington , NC
01.2017 - 06.2017
  • Grew quarterly sales reliably with great communication and sales abilities.
  • Prepared detailed sales reports to inform management of sales performance.
  • Issued sales promotion materials to customers to boost sales.
  • Sales Associate, .
  • Converted of leads to sales.

Apparel Sales Associate

Dicks Sporing Goods
Wimington , NC
09.2016 - 01.2017
  • Assisted customers in selecting apparel items that best fit their needs and preferences.
  • Provided detailed product knowledge to customers regarding fabric, fit, styling and care instructions.
  • Performed daily register transactions including sales and returns.
  • Maintained a neat and orderly appearance of the store merchandise.
  • Assisted with weekly inventory management tasks such as counting stock, restocking shelves and verifying shipments.
  • Greeted customers upon entering the store to ensure they had a positive shopping experience.

Head Cashier

Lowes Home Improvment
Lakewood , WA
03.2016 - 08.2016
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

High School Diploma -

Madisonville North Hopkins High School
Madisonville, KY
05-2013

Some College (No Degree) -

Murray State University
Murray, KY

Some College (No Degree) -

Tacoma Community College
Tacoma, WA

Skills

  • Inventory Management
  • P&L Management
  • Customer Service
  • Marketing
  • Performance monitoring
  • Troubleshooting and problem solving
  • Document Control
  • Communication improvements
  • High-pressure environments
  • Customer relations specialist

Affiliations

  • Gardening
  • Reading
  • Traveling

Timeline

Manager of Operations

Clements Jewelers Inc.
04.2018 - 09.2024

Sales

Eddie Bauer
01.2017 - 06.2017

Apparel Sales Associate

Dicks Sporing Goods
09.2016 - 01.2017

Head Cashier

Lowes Home Improvment
03.2016 - 08.2016

High School Diploma -

Madisonville North Hopkins High School

Some College (No Degree) -

Murray State University

Some College (No Degree) -

Tacoma Community College

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Taylor Brewer