Taylor Wheeler
Marysville
Summary
Results oriented and diversified customer service with experience in the field, corporate environment, and customer service environment, with a proven record of accomplishments in the areas of Sales, Customer service. The values I bring to an organization include professionalism, integrity, attention to detail and the ability to respect sensitive information in a confidential and trusted manner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager Referral Intake DME/O2
DASCO Home Medical Equipment
04.2021 - Current
- Key Contributions: Run reports, process payroll, hold weekly/monthly meetings, create new effective processes for my teams to efficiently and effectively process orders, oversee & manage 30 employees, Make sure my teams are meeting KPI goals, process DME/Respiratory order supplies for patients, contact patients and providers for missing information, send faxes and emails.
Medical Assistant
Tornik Family Medicine
03.2019 - 01.2021
- Key Contributions: Signing patients in/out, answering phone calls, scheduling patient, collecting co-pays/bills/self-pay patients money, rooming patient, taking vitals, swabbing for different viruses, collaborating with different providers to schedule imaging or labs for patient.
PCA
The Ohio State Wexner Medical Center
04.2017 - 02.2019
- Key Contributions: Taking patient’s vitals, drawing blood, cleaning hospital rooms, dressing/showering patient’s, transporting patient’s to and from physical therapy, and charting patient’s information.
Education
Associate of Science - LPN
Hondros College of Nursing
Westerville, OH04-2026
Skills
- Proven leadership; coordinate activities and flow of information between groups, building strong working relationships
- Utilize and proficiency in MS Office (Word, Excel, Power point, Outlook, Teams)
- Skills in Epic systems/EMR, Practice fusion, & Brightree
Certification
BLS
Timeline
Manager Referral Intake DME/O2
DASCO Home Medical Equipment
04.2021 - Current
Medical Assistant
Tornik Family Medicine
03.2019 - 01.2021
PCA
The Ohio State Wexner Medical Center
04.2017 - 02.2019
Associate of Science - LPN
Hondros College of Nursing
Section name
- Care of residents/patients
- Customer Service
- Receptionist skills
- Medical assisting
- Managerial role
- Medical Equipment knowledge