Taylor Johnson
Bridgeport ,CT
Summary
Caring and empathetic Care Coordinator with many years of experience in residential and in-home settings providing therapeutic support for adults with disabilities, juveniles & young adults. Competent planner, developer and implementer of complex individual program plans. Proficient in using independent decision-making skills and sound judgment to positively impact company success. As well as an analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Care Coordinator III
Newport Academy
Fairfield, CT
05.2022 - Current
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Supported patient care excellence via planning and interpretation of programs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Residential Mental Health Worker
Boys & Girls Village
Milford, CT
04.2021 - 04.2022
- Documented client progress in confidential files.
- Performed client assessments and developed treatment plans.
- Provided clients with recommendations to community resources.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Monitored youth behavior and offered guidance and support for positive change.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Assistant Manager
Residential Management Services Inc.
Berlin , CT
03.2020 - 06.2021
- Mentored and coached staff to improve performance and interactions with residents.
- Created all staff work schedules so each shift had appropriate number of employees for coverage.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Residential Instructor
Residential Management Services Inc.
Berlin, CT
11.2018 - 03.2020
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supported personal needs of residents dealing with diverse conditions.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Cashier
Chefs Table
Fairfield, CT
11.2017 - 11.2018
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Baker
Whole Foods Market
Fairfield, CT
06.2016 - 11.2017
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Complied with all health and safety codes.
- Filled out inventory and production sheets and informed head baker of stock levels.
Floater
YMCA Kolbe Education Center
Bridgeport, CT
10.2013 - 06.2016
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Addressed behavioral and learning issues with parents and daycare management.
- Dressed and changed infant and toddler diapers to maintain hygiene.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Prepared, served and cleaned up daily meals for children.
Cashier
Jakes Wayback Burgers
Stratford, CT
07.2013 - 10.2013
- Reviewed and resolved differences between accounting information and cash drawer.
- Collaborated with team members to complete orders.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Maintained clean, sanitized and well-organized food preparation zones.
Education
High School Diploma - Culinary Arts
Platt Technical High School
Milford, CT06.2013
Skills
- Staff Supervision
- Strategic Planning
- Relationship development
- Mental Health Disorders Knowledge
- Crisis Situations
- Complex Problem-Solving
Certification
- First Aid/CPR Certified
- Med Certified
- CPI
- TCI
Timeline
Care Coordinator III
Newport Academy
05.2022 - Current
Residential Mental Health Worker
Boys & Girls Village
04.2021 - 04.2022
Assistant Manager
Residential Management Services Inc.
03.2020 - 06.2021
Residential Instructor
Residential Management Services Inc.
11.2018 - 03.2020
Cashier
Chefs Table
11.2017 - 11.2018
Baker
Whole Foods Market
06.2016 - 11.2017
Floater
YMCA Kolbe Education Center
10.2013 - 06.2016
Cashier
Jakes Wayback Burgers
07.2013 - 10.2013
High School Diploma - Culinary Arts
Platt Technical High School
- First Aid/CPR Certified
- Med Certified
- CPI
- TCI
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