Taylor Johnson
Houston,TX
Summary
Objective: Seeking a career opportunity in residential management that requires exceptional communication skills, excellent knowledge about the property market and proven ability to deliver bottom line results for the success of the organization. Marketing-savvy Property Manager offering 5-year background in Apartment Industry. Engaging and upbeat personality with ability to recruit, train and coach new employees to successfully promote company brand and growth objectives.
Overview
9
9
years of professional experience
Work History
Property Manager
REEP Managment
03.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Input purchase orders, and invoices .As well as daily reports in MMR, Budget Variance and Statement audits
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Boosted occupancy from 58% to 90 % by leveraging market knowledge and successful promotional strategies. Experienced in social media advertising
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained sufficient number of units market-ready for lease.
- Developed, reviewed and submitted property operating and capital budgets.
Assistant Manager
The Hamilton Downtown
02.2019 - 03.2022
- Envest Properties).
- Supervisor Audrey Ingram (713)654-2181.
- Promotion to the Hamilton in hopes of more leases.
- Property has been bought from 91%-95% within first two months of Promotion.
- Two-person office, duties are also leasing agent obligations.
- In charge of collections, leasing new applicants, updating make ready's, sending reports, walking/ opening show units, updating renewals etc.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Averaging 4-6 leases per week.
- VOLUNTEERISM TCA - Homeless Program Teen Girls Mentoring Group
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assistant Manager
Lakeside Villas At Cinco Ranch
11.2017 - 02.2019
- Lakeside Villas at Cinco Ranch.
- Katy Texas 774499(Envest Properties).
- Supervisor Tamika Hill (281)394-2121.
- Collecting and Inputting rent for all residents.
- In charge of Pre- close and Close Out .Leasing potential prospects as well as opening and closing all model units.
- Inputting make ready dates and calling vendors for those make ready's.
- Filing eviction as well as any notices that the residents may need.
- In charge of all social media outlets and resident communication.
- Coordinator of all resident parties and events hosted at the office. Keeping the property above 95% at all times.
- Achieved Assistant Manager of the Year at this property, while only being in a two person office.
- Property leased to 100% by promotion .
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Leasing Agent
01.2016 - 11.2017
- Millstone Apartments Katy Texas 77494 (Allied Orion) Supervisor Lisa Daniels (281) 392-1227.
- Leasing and touring potential prospects and residents.
- Inputting guest cards and inquires.
- Opening and closing Front office, including show units.
- Taking and sending all files to compliance and manager.
- Tax credit property which required a lot of file pushing, in charge of file checklist and waiting list, also collecting money for future residents.
Swimming Teacher/Assistant
YMCA
03.2016 - 09.2016
- Supervisor Brittney Boren, (281) 392-5055.
- Ensure classes are full and scheduled properly.
- Follow up and Respond to parent's complaints, concerns and request on timely basis.
- Maintain accurate record of all swim schedule transactions and submit in a timely manner.
- Run reports in data base.
- Keep track of payroll for the swim team.
Front Desk Assistant & Swim Instructor
03.2013 - 08.2014
- Aqua Tots, Katy Texas 77494, Supervisor Monish Chadha , (281) 769-8630.
- Maintain front desk appearance and ensure repairs are noted and completed.
- Ensure swimming schedule is correct and all classes full to highest capacity.
- Respond to and follow up on all swimming experience, concerns on timely basis.
- Maintain accurate record of all swim classes and transactions submit in a timely manner.
- Run reports in data base.
- Performing payroll and accounting duties general everyday tasks necessary for the efficient running of the building.
- Conduct quarterly inspections on interior and exterior buildings.
Education
Associate of Arts - Liberal Arts
Trinity Valley Community College
TexasHigh School Diploma -
Katy High School
TexasBachelor of Science - Phycology
University of Houston
Houston, TX01.2025
Skills
- Accounting
- Closing
- Customer Service
- Strong work ethic
- Financials
- Front office
- Mentoring
- Business development
- Staff management
- Negotiation
- Issue resolution
- Sales and marketing
- Friendly demeanor
- Customer-oriented
- Outstanding interpersonal skills
- Detail-oriented
- Fair Housing Mandates
- New Construction
Accomplishments
- Named “Assistant Manager Of The Year” in [September, 2018].
- Nominated for HAA" Assistant Manager Of The Year" in [June,2019]
- Names "Assistant Manger of The Year" in September 2020
Timeline
Property Manager
REEP Managment
03.2022 - Current
Assistant Manager
The Hamilton Downtown
02.2019 - 03.2022
Assistant Manager
Lakeside Villas At Cinco Ranch
11.2017 - 02.2019
Swimming Teacher/Assistant
YMCA
03.2016 - 09.2016
Leasing Agent
01.2016 - 11.2017
Front Desk Assistant & Swim Instructor
03.2013 - 08.2014
Associate of Arts - Liberal Arts
Trinity Valley Community College
High School Diploma -
Katy High School
Bachelor of Science - Phycology
University of Houston
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