TAYLOR JOHNSON
GARDEN CITY,MO
Summary
Experienced leader with proven success in helping patients, clients and honestly just about anyone. Self-motivated and highly detailed with excellent organizational and problem-solving skills. Able to multi-task, meet critical deadlines and communicate effectively with staff at all levels in an organization. Adapt quickly to changing environments and remain flexible/agile with changing priorities and addressing challenges. Currently a Direct Care Staff at a Group Home for people with Developmental Disabilities for 10+ years.
Overview
15
15
years of professional experience
Work History
Direct Care Staff
Willow Creek Group Home
06.2008 - Current
- Facilitated a Positive Community Living Environment for 14 Women with Developmental Disabilities
- Guided Women in all Daily Physical, Financial, and Community-Building Activities for Personal Growth and Development
- Submitted all Relevant Paperwork in a Timely Manner in Compliance with State & Federal Regulations
Housing Coordinator
WCMCAA - St. Clair County Housing Assistance Program
07.2019 - 12.2022
- Trained 15 Incoming Workers on Necessary Federal Regulations and Relevant Technologies/Systems Necessary for Future Execution of 1300 Housing Vouchers
- Maintained Frequent Communication with 10,000 Applicants and Program Members via Phone and Email
- Supervised 15 Housing Specialists through Daily Follow-Ups and Audits to Ensure the overall performance of the program is held at 90% Minimum
- Provided Support and Lead 15 Housing Specialists and Directors on all Special Projects, Along with making sure deadlines were met for certifications and renewals to remain in compliance
- Provided Coaching, Feedback and Annual Work Performance Reviews as well as formal CAPs
- Developed and Tested Standard Operating Procedures for Rapid Shift to Remote Work
Center Director & Family Advocate
WCMCAA - Head Start
09.2017 - 07.2019
- Oversaw Preschool Program for 50 Low-Income Families while Maintaining full compliance with Performance Standards
- Created and Implemented Program/Work plans, Policies & Procedures & Day Care Licensing
- Coordinated and Conducted 22 Staff meetings, Monthly reports, and Consistent Maintenance of Required Documentation to State Standards
- Fostered Community with Program through monthly Family Hours and Special Programming to Educate Parents on Appropriate Developmental Milestones
- Coordinated and Maintained building was Fully Staffed at all times.
Education
Associate of Arts -
State Fair Community College
Sedalia, MO04.2017
Skills
- State & Federal Regulations
- Customer Relations
- Coaching, Training & Developing
- Case Management
- Schedule Coordination
- Document Organization
- MS Suite
- 25 - 3 years Previous Banking Experience
Timeline
Housing Coordinator
WCMCAA - St. Clair County Housing Assistance Program
07.2019 - 12.2022
Center Director & Family Advocate
WCMCAA - Head Start
09.2017 - 07.2019
Direct Care Staff
Willow Creek Group Home
06.2008 - Current
Associate of Arts -
State Fair Community College
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