Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Taylor Johnson

Happy Valley,OR

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experience delivering customer service and administrative excellence. Excels in calendar management, scheduling, data entry and database administration.

Overview

10
10
years of professional experience

Work History

Front Desk Sales

Powell Paint Center
01.2023 - Current
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Office Manager

Brundage Bone Concrete Pumping
06.2021 - 01.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.

Painter/Supervisor

Hytone Painting Inc.
11.2015 - 01.2021
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Created and implemented plans to maximize efficiency of workers.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.

Assistant Warehouse Manager

Powell Paint Center
07.2014 - 10.2015
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Conducted research to address shipping errors and packaging mistakes.
  • Performed inventories and stocked new equipment and [Product].
  • Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
  • Adhered to industry best practices for warehousing, material handling, and documentation.

Concession Sales

Cinemark Theatre
05.2013 - 06.2014
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Clackamas High School
06.2013

Skills

  • Office Supplies and Inventory
  • Data Communications
  • Guest Relations
  • Customer Retention
  • Front Desk Management
  • Member Engagement

Accomplishments

  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Updated and maintained company database to reflect current and accurate client records for more than 80 accounts.
  • Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.

Timeline

Front Desk Sales

Powell Paint Center
01.2023 - Current

Office Manager

Brundage Bone Concrete Pumping
06.2021 - 01.2023

Painter/Supervisor

Hytone Painting Inc.
11.2015 - 01.2021

Assistant Warehouse Manager

Powell Paint Center
07.2014 - 10.2015

Concession Sales

Cinemark Theatre
05.2013 - 06.2014

High School Diploma -

Clackamas High School

Similar Profiles

CREATE PROFILE
Taylor Johnson