Taylor Johnson
Van Buren,AR
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Specialist
Ensemble
08.2023 - Current
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Ensured compliance with industry regulations and company guidelines through regular audits of financial documents and record-keeping practices.
- Supported management by processing invoices and documents with consistent on-time delivery.
DISPATCHER
RT Services
04.2018 - 08.2023
- Determined personnel and equipment requirements and generated work orders to facilitate dispatch
- Coordinated daily workflow in adherence with critical timelines
- Dispatched workers and crews to assigned locations
- Conferred with customers or supervising personnel to address and resolve issues
- Monitored personnel and equipment locations and utilization to coordinate service
- Oversaw dispatch communications within specifically assigned territories
- Communicated clearly and concisely to reduce errors and provide complete dispatch data
- Met deadlines while maintaining high-quality deliverables
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
CNA
Mercy
10.2016 - 05.2018
- Educated patients and family members on best home care practices for healing and recovery.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Transported patients between rooms and appointments or testing locations.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Enhanced patient satisfaction by providing compassionate and attentive care.
SERVER/COOK/CART GIRL
Eagle Crest
05.2015 - 10.2016
- Exercised focus and concentration to keep track of tables and remember orders
- Delivered customer checks and securely processed credit card or cash payments
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Memorized menu to help diners make informed meal choices
- Optimized front-of-house operations by managing capacity, avoiding long wait times for guests
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Greeted and accommodated guests, building positive experience from first interaction
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Jotted down customer orders and promptly delivered food and drinks
- Answered telephones to take reservations or to-go orders.
Education
Diploma - Business Administration
UNIVERSITY OF ARKANSAS AT FORT SMITH
Fort Smith, ARSkills
- Dispatch Recordkeeping
- Route Planning and Adjustment
- Problem Assessment
- Client Interactions
- Service Coordination
- Work Order Preparations
- Customer Request Management
- Service Requests
- Microsoft Office
- Microsoft Excel
- Effective Communication
- Time Management
- Complex Problem-Solving
- Trucking Dispatching
- Information Gathering
- Driver Relations
- Service Planning
- Medical Terminology
- Accounts Receivable
- Attention to Detail
Negotiation
Negotiation
References
References available upon request
Timeline
Accounts Receivable Specialist
Ensemble
08.2023 - Current
DISPATCHER
RT Services
04.2018 - 08.2023
CNA
Mercy
10.2016 - 05.2018
SERVER/COOK/CART GIRL
Eagle Crest
05.2015 - 10.2016
Diploma - Business Administration
UNIVERSITY OF ARKANSAS AT FORT SMITH
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