Taylor Johnson
Clinton Township,MI
Summary
Efficient Sales Operations Coordinator with experience in streamlining sales processes and coordinating cross-functional teams. Known for ability to leverage data analysis skills to identify areas of improvement and implement strategic initiatives. Strong communication, leadership, and organizational skills have facilitated success in fostering collaborative environments and driving revenue growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Operations Coordinator
GENIE
Detroit, MI
11.2015 - 04.2024
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Analyzed customer data to identify trends and opportunities for sales growth.
- Managed daily operations of the sales team including hiring, training, and performance evaluations.
- Collaborated with other departments to ensure seamless coordination of activities across the organization.
Sales and Marketing Supervisor
HEP DIRECT
DETRIOT, MI
11.2012 - 10.2015
- Conducted weekly meetings with team members to review performance, discuss goals, and identify areas of improvement.
- Planned promotional events to generate interest in company's products or services.
- Established relationships with key customers and vendors to promote growth opportunities.
- Maintained an up-to-date knowledge of industry trends, market conditions, competitive activities, advertising, and promotional trends.
Sales and Marketing Representative
Lifestyle Lift
Detroit, MI
12.2009 - 09.2012
- Developed and implemented marketing strategies to drive sales growth.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Conducted market research to identify customer needs and preferences.
- Identified new business opportunities by analyzing industry trends.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Associate
One Stop Home Improvement
Sterling Heights, MI
01.2007 - 11.2009
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Conducted inventories on a regular basis to track stock levels.
Education
Associate of Arts - Sales And Marketing Education
Garnet Valley High School
Glen Mills, MI01-2007
Skills
- Digital media sales
- Aftermarket Sales
- Research and trend analysis
- Business Administration
- Strategic Planning
- Vendor Relations
- Market Analysis
- Training Management
- Customer Relations
- Performance monitoring
- Organization and Time Management
- Flexible and Adaptable
- Time Management
- Excellent Communication
- Problem Resolution
- Teamwork and Collaboration
- Project Planning
Certification
- MARKETING COMMUNICATION CERTIFICATION (January 2007)
Timeline
Sales Operations Coordinator
GENIE
11.2015 - 04.2024
Sales and Marketing Supervisor
HEP DIRECT
11.2012 - 10.2015
Sales and Marketing Representative
Lifestyle Lift
12.2009 - 09.2012
Sales Associate
One Stop Home Improvement
01.2007 - 11.2009
Associate of Arts - Sales And Marketing Education
Garnet Valley High School
- MARKETING COMMUNICATION CERTIFICATION (January 2007)
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