Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taylor Jones

Sumrall,MS

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

MS Department of Transportation
Hattiesburg, MS
11.2018 - Current
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.

Medical Receptionist

Southeast MS Rural Health Initiative
Seminary, MS
06.2016 - 09.2018
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Performed data entry tasks related to billing and collections procedures.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Checked patients in and out for appointments and collected co-payments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.

Sales Associate

Kohl's
Hattiesburg, MS
10.2013 - 06.2016
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Answered incoming telephone calls to provide store, products and services information.

Substitute Teacher

SubTeach USA
Sumrall, MS
01.2015 - 05.2016
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Organized lesson plans and activities for students.
  • Assisted with classroom management issues when needed.
  • Implemented school policies and procedures in the classroom.
  • Encouraged positive behavior among students through effective communication techniques.
  • Supported special needs students by providing individual instruction as needed.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Administered tests and assessments according to school guidelines.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.

Education

Bachelor of Arts - Communication Studies

University of Southern Mississippi
Hattiesburg, MS
08-2011

Skills

  • Spreadsheet Management
  • Scheduling
  • Invoice Processing
  • Appointment Scheduling
  • Document Control
  • Clerical Support
  • Data Entry
  • Check processing
  • Mail handling
  • Office Administration
  • Filing
  • Multi-line telephone system operation
  • Dedicated Team Player
  • Time and labor control
  • Internal Communications
  • Microsoft Outlook
  • Insurance processing
  • 10-key proficiency
  • Scheduling and calendar management
  • Multitasking and prioritization
  • Payroll and benefits administration
  • Professional Communication
  • Patient care advocacy
  • Excel spreadsheets
  • Insurance eligibility verifications
  • Deadline-oriented
  • Payroll and budgeting

References

References available upon request.

Timeline

Administrative Assistant

MS Department of Transportation
11.2018 - Current

Medical Receptionist

Southeast MS Rural Health Initiative
06.2016 - 09.2018

Substitute Teacher

SubTeach USA
01.2015 - 05.2016

Sales Associate

Kohl's
10.2013 - 06.2016

Bachelor of Arts - Communication Studies

University of Southern Mississippi

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Taylor Jones