Motivated professional with several years of experience offering office support in industry. Goal-oriented and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
4
4
years of professional experience
Work History
Administrative Officer
Prospect Airport Services
Newark, NJ
03.2024 - 07.2024
Monitor and input data pertaining to time and attendance of employees in multiple Excel logs.
Manage and process time & attendance which includes reviewing and clearing time cards.
Corresponding with field managers via email to resolve administrative matters with employees.
Contact or meet with employees when attendance issues arise.
Understand the FMLA/ADA protocols and process claims to appropriately employees when applicable.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Developed new filing systems to improve accuracy of document retrieval processes.
Trained and mentored junior staff in meeting planning best practices.
Office Coordinator
East Village Physical Medicine
Manhattan, NY
12.2020 - 01.2022
Greeted patients and visitors into the medical office.
Ensured patient information was accurate including billing information.
Followed up with customer inquiries via phone or email promptly.
Scheduled appointments for physicians’ services.
Obtained external medical reports as required by medical professionals.
Collected co-pays and procedure payments.
Transported patients through appointments as scheduled to maintain office flow.
Placed patients on muscle stimulation and spinal decompression tables for
therapy.
Office Operations Supervisor
United States Census Bureau ACO 2976
Newark, NJ
01.2020 - 10.2020
Assisted in the supervision of the day-to-day activities of the office clerks.
Supervised payroll, personnel, inventory, recruiting, and supplied management
for ACO employees.
Supervised the routine clerical tasks required in the collection, control, review,
and reporting of personnel and payroll data.
Responsible for the data capture of recruiting and payroll and personnel forms.
Coordinated the data being processed from the operations functions, objectives,
and other requirements, such as time schedules, priorities, and workflow.
Reported daily performance and progress of subordinates to superior.
Reviewed and certified payroll forms for employees under their supervision.
Supervised recruitment affairs such as contacting communities, churches,
formal organizations, state and/or local government offices to publicize census
job opportunities.
Unaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT AirportUnaccompanied Minor Escort/Runner at Prospect Airport Services, Inc. at CLT Airport
Procedure Scheduler at Hackensack Meridian Health Mountainside Medical GroupProcedure Scheduler at Hackensack Meridian Health Mountainside Medical Group