Taylor Kagley
Maryville ,TN
Summary
Dynamic leader with a proven track record at Blevins Paint Center, excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced team performance and client satisfaction. Skilled in crisis management and regulatory compliance, adept at driving projects to successful completion while fostering strong team and client relationships.
Overview
22
22
years of professional experience
Work History
Owner
Blevins Paint Center
04.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Reactor Operator
Dow Chemical
05.2012 - 04.2018
- Enhanced team performance through active participation in meetings and open discussions regarding operational concerns or challenges faced within the workplace environment.
- Maintained compliance with regulatory requirements through rigorous adherence to safety protocols and procedures.
- Displayed solid understanding core fundamentals, utilizing skills knowledge for efficient reactor management.
- Enhanced operational efficiency with thorough monitoring of reactor parameters and timely adjustments.
- Improved reactor safety by conducting regular inspections and maintenance of equipment.
- Minimized downtime during refueling outages by coordinating activities and providing clear communication among team members.
- Collaborated with engineering teams to implement design modifications that increased overall plant efficiency.
- Supported control room operations effectively managing alarms/alerts according situation severity level.
- Played an integral role in emergency preparedness drills, demonstrating excellent decision-making skills under pressure situations.
- Reduced unplanned shutdowns, proactively identifying potential issues through detailed system evaluations.
- Demonstrated strong troubleshooting skills while resolving complex reactor issues quickly and efficiently.
- Played pivotal role during start-up/shutdown sequences, successfully executing necessary steps with precision accuracy.
- Supported the development of junior operators, acting as a mentor and sharing knowledge on best practices in reactor operations.
Real Estate Agent
Blevins Group Realty Executives
09.2018 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Laborer
Cherokee Millwright Inc
11.2010 - 11.2012
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
Pot Line Operator
Alcoa Aluminum Co.
03.2007 - 11.2010
- Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Adjusted machine feed and speed to correct machine malfunctions.
- Demonstrated adaptability when assigned to different lines or roles within the facility based on changing business needs or staffing requirements.
- Calibrated and adjusted equipment to achieve quality production.
- Ensured a safe work environment by following all company policies and OSHA regulations, leading to fewer workplace accidents.
- Increased overall productivity by training new employees on proper procedures, equipment usage, and safety protocols.
- Upheld strict documentation practices with attention-to-detail in completing required paperwork concerning product specifications, maintenance logs, and daily production reports.
Sales Associate
Blevins Paint Center
10.2002 - 03.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Agriculture -
William Blount High School
Maryville, TN05.2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Team oversight
- Regulatory compliance
- Labor relations
- Supply chain optimization
- Crisis management
Timeline
Owner
Blevins Paint Center
04.2021 - Current
Real Estate Agent
Blevins Group Realty Executives
09.2018 - Current
Reactor Operator
Dow Chemical
05.2012 - 04.2018
Laborer
Cherokee Millwright Inc
11.2010 - 11.2012
Pot Line Operator
Alcoa Aluminum Co.
03.2007 - 11.2010
Sales Associate
Blevins Paint Center
10.2002 - 03.2007
Agriculture -
William Blount High School
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