Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Knowledgeable Case Manager experienced in coordinating care for COVID individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Case Manager
Hawai Health And Harm Reduction Center
Honolulu, Hawaii
05.2021 - 12.2021
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Increased referral rates by providing excellent service and building meaningful relationships with guest.
Collaborated with external agencies to meet educational and transitional needs of guest.
Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
Maintained regular contact with guest by daily wellness checks and food distribution.
Traffic Control Technician
Safety Systems And Signs
Honolulu, HI
02.2015 - 05.2021
Assembled signs and cones to direct traffic through construction sites.
Routed traffic around construction sites for worker and driver safety.
Wrote daily safety reports and gave to foreman.
Communicated with team members using hand signals and radios.
Worked with foreman to create effective temporary traffic control schemes.
Stood for 8 hours with "Stop/Slow" paddle directing traffic.
Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Placed cones, signs, and barrels to keep vehicles out of dangerous spaces.
Updated signage with correct speeds and delay warnings based on daily conditions.
Controlled pedestrian movements to prevent intrusion into work zones.
Maintenance Worker
Stadium Mall
Halawa, Hawaii
01.2013 - 02.2015
Performed minor wall repair, installed drywall and applied wallpaper.
Reviewed technical documentation to complete equipment maintenance and repair.
Studied system requirements to order components and parts and perform acceptance tests.
Inspected fire extinguisher equipment on state-mandated schedule.
Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
Checked for storm damage around property and contacted supervisor with findings.
Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Partnered with facility management to successfully complete projects within anticipated deadlines.
Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
Warehouse Employee
United Parcel Services, UPS
Honolulu, HI
01.2008 - 01.2013
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Operated forklifts to transfer inventory to and from target destinations.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Recorded information, shortages and discrepancies to keep records current and accurate.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Simplified shipping and receiving processes for improved workflow.
Checked packages and merchandise for damage and notified vendors.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Consistently lifted materials weighing as much as 80 pounds.
Wrapped pallets in shrink wrap prior to loading.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Education
High School Diploma -
Moanalua High School
Honolulu, HI
08.2003 - 06.2007
Skills
Written and verbal communication
undefined
Drummer, Music Lover
Ive been a musician for a good part of 15 yrs and have traveled and played in many different places in Hawai'i and the International stage and been a staple in the Hawaii Reggae scene for 10yrs.
Timeline
Case Manager
Hawai Health And Harm Reduction Center
05.2021 - 12.2021
Traffic Control Technician
Safety Systems And Signs
02.2015 - 05.2021
Maintenance Worker
Stadium Mall
01.2013 - 02.2015
Warehouse Employee
United Parcel Services, UPS
01.2008 - 01.2013
High School Diploma -
Moanalua High School
08.2003 - 06.2007
Similar Profiles
Rachel LehnRachel Lehn
Social Work Intern and Medical Case Manager at Hawai'i Health And Harm Reduction CenterSocial Work Intern and Medical Case Manager at Hawai'i Health And Harm Reduction Center