Taylor Keech
Harper Woods,US
Summary
Dynamic professional with extensive experience in addiction and substance abuse counseling. Expert in clinical documentation and motivational interviewing, showcasing strong communication skills and a knack for crisis intervention. Achieved significant client progress through innovative therapeutic practices and leadership in coordinating care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
Arbor Recovery Michigan
01.2025 - Current
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
- Reduced substance abuse relapse rates by implementing evidence-based counseling strategies and treatment plans.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Established trusting relationships with clients, creating an open dialogue about their experiences and challenges related to substance abuse.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided crisis intervention services when necessary, deescalating situations and connecting clients with appropriate resources.
- Enhanced client recovery outcomes through the development of personalized treatment plans, addressing individual needs and goals.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Advocated for clients'' needs within the legal system, ensuring access to essential services and support during rehabilitation efforts.
Intake Coordinator
Personalized Nursing Light House
05.2024 - 11.2024
- Actively participated in team meetings, trainings, and workshops related to patient intake processes
- Determined patient eligibility by reviewing patient documentation for completeness and accuracy
- Completed detailed intake paperwork including assessment forms, clinical notes and other required documents in a timely manner
- Ensured that all documentation is completed accurately and submitted in a timely manner according to departmental policy and procedures
- Built trust with clients through active listening and empathy while maintaining professional boundaries
- Conducted initial assessments of clients' needs by interviewing them to determine eligibility for services offered
- Facilitated communication between the referring agency, family members and other stakeholders involved in the process of providing care for clients
- Scheduled and coordinated patient intake appointments, verifying insurance coverage and obtaining necessary authorizations
- Monitored changes in regulations and standards related to patient intake processes ensuring compliance at all times
Substance Abuse Counselor
Therapeutics LLC
12.2023 - 04.2024
- Provided individual counseling sessions to clients with substance use disorder, using evidence-based approaches such as Cognitive Behavioral Therapy
- Utilized motivational interviewing techniques to assist clients in making positive changes in their lives
- Conducted crisis intervention when needed, providing support and guidance during difficult times
- Utilized harm reduction strategies when appropriate while working with high-risk populations
- Ensured proper documentation of all clinical interventions according to agency standards
- Collaborated with other professionals in order to provide comprehensive care for clients
- Developed treatment plans based upon assessment results and identified goals for each client
- Managed caseloads of up to 20 individuals with varying levels of substance abuse disorders
- Maintained accurate records regarding client progress, documenting all contact information in accordance with state regulations
- Advised clients on how to access resources such as housing, employment opportunities, or financial assistance programs
- Assessed client's needs through a variety of assessments including the Addiction Severity Index and Mental Status Exam
- Facilitated group therapy sessions and psychoeducational workshops on topics related to addiction, relapse prevention, and recovery
- Promoted healthy lifestyles and healthy choices by collecting and distributing informational brochures, books, and pamphlets
- Determined patient program eligibility through initial screening applications and face-to-face interviews
- Actively participated in quality assurance initiatives aimed at improving program effectiveness
- Monitored medications prescribed by psychiatrists for clients with co-occurring mental health conditions
- Created comprehensive treatment plans to focus on accurate diagnosis and behavioral treatment of problems
Substance Abuse Counselor
Therapeutics LLC
12.2022 - 10.2023
- Evaluated client outcomes regularly utilizing standardized measures such as the Global Appraisal of Individual Needs
- Participated in weekly multidisciplinary team meetings to discuss case progress and develop effective treatment strategies
- Completed drug and alcohol assessments for adolescent and adult patients to determine the level of care needed
- Referred patients to outside treatment and medical providers to support medical or psychological needs
- Collaborated closely with the treatment team to appropriately coordinate client care services
- Created individualized recovery plans that included coping strategies, self-help activities, and referrals for additional services
- Assisted clients in meeting short-term goals through individual and group therapy sessions
- Documented patient progress through counseling and interaction with groups
- Counseled clients or patients to assist in overcoming dependencies, adjusting to life, or making changes
- Attended training sessions to increase knowledge and skills
911 Emergency Dispatcher
Chesterfield
11.2018 - 06.2022
- Provided individual counseling for a broad range of clients
- Intervened in crisis situations to deescalate and resolve crises
- Worked with clients to develop treatment plans and goals
- Revised therapy approaches based upon patient progress, limitations, and needs
- Greeted patients immediately upon arrival, providing excellent customer service
- Evaluated daily schedules, accommodating patient flow and minimizing missed appointments
- Scanned and documented new patient information in electronic health records for registration purposes
- Maintained correspondence files to facilitate office operations
- Used basic knowledge of medical terminology in daily office tasks
- Screened incoming phone calls, taking messages or forwarding to appropriate staff
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
- Managed the calendar of events and schedules, coordinating appointments for staff members
- Updated patient records, medical histories, and contact information for traceability
- Balanced and posted payments to accounts and verified patient eligibility for services
- Processed payment transactions for cash, checks, and credit and debit cards
- Recorded patient and insurance payments, maintaining accurate financial records
- Collected co-payments and co-insurance and issued appropriate receipts during check-in
- Organized and filed patient medical records
- Scheduled patients for exams and screenings
- Monitored daily operations and evaluated performance to proactively approach backlogs
- Established and implemented policies and procedures to improve the efficiency of office operations
- Mentored employees in complex issue resolution and drafted scripts for addressing common challenges
- Resolved conflicts between employees in an efficient manner while maintaining a positive work environment for all individuals involved
- Provided guidance and mentorship to junior staff members when needed
- Monitored office supply needs with consistent inventory checks and requisition approvals
- Drafted and monitored employee scheduling to support effective resource allocation
Medical Receptionist Supervisor
Macomb Pediatrics
04.2021 - 06.2021
- Participated in case conferences and staff meetings
- Intervened as an advocate for clients and patients to resolve emergency problems in crisis situations
- Reviewed and evaluated clients' progress in relation to measurable goals described in treatment and care plans
- Coordinated activities with courts, probation officers, community services, or other post-treatment agencies
- Assessed individuals' degree of drug dependency by collecting and analyzing urine samples
- Assisted them in understanding, dealing with, and supporting clients and patients
- Coordinated counseling efforts with mental health professionals, doctors, nurses, or social workers
- Followed the progress of discharged patients to determine the effectiveness of treatments
- Instructed others in program methods, procedures, and functions
- Modified treatment plans to comply with changes in client status
- Planned or implemented follow-up or aftercare programs for discharged clients
- Identified potential risks to develop mitigation plans
- Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures
- Answered phone calls and emails from clients to address questions, complaints, and needs
- Utilized computer software to complete various administrative tasks
- Managed a detailed filing system for organizing client records
- Implemented effective strategies to streamline office operations
- Greeted visitors and directed patrons to appropriate locations or departments
- Led planning and achievement of goals and objectives consistent with the agency mission and philosophy
- Created and managed database systems to store and organize information
Education
Master of Science (M.S.) - Forensic Psychology
Walden University
12.2024
Master of Arts (M.A.) - Forensic Psychology
The Chicago School of Professional Psychology
US05.2023
Associate in Arts (A.A.) - General Studies
Macomb Community College
US05.2022
Bachelor of Arts (B.A.) - Psychology
Wayne State University
US08-2021
Skills
- Strong communication skills
- Adapts quickly to new situations
- Relationship Development
- Client Evaluation
- Crisis Intervention
- Clinical Assessments
- Suicide Intervention
- Cognitive Behavior Practices
- Mental Health Support
- Intervention Planning
- Harm Reduction Strategies
- Motivational Interviewing
- Conflict Resolution
- Confidentiality
- Cross-cultural sensitivity
Certification
CAADC-DP
References
References available upon request
Timeline
Substance Abuse Counselor
Arbor Recovery Michigan
01.2025 - Current
Intake Coordinator
Personalized Nursing Light House
05.2024 - 11.2024
Substance Abuse Counselor
Therapeutics LLC
12.2023 - 04.2024
Substance Abuse Counselor
Therapeutics LLC
12.2022 - 10.2023
Medical Receptionist Supervisor
Macomb Pediatrics
04.2021 - 06.2021
911 Emergency Dispatcher
Chesterfield
11.2018 - 06.2022
Master of Science (M.S.) - Forensic Psychology
Walden University
Master of Arts (M.A.) - Forensic Psychology
The Chicago School of Professional Psychology
Associate in Arts (A.A.) - General Studies
Macomb Community College
Bachelor of Arts (B.A.) - Psychology
Wayne State University
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