Taylor Keller
Board and Brew
Winchester,CA
2027
years of professional experience
Friendly and personable customer service and sales professional with 5+ years of experience building strong customer relationships and delivering exceptional service. Known for strong communication skills, a positive attitude, and the ability to connect easily with people. Consistently recognized by customers for outstanding service and earned multiple raises in my most recent position through strong performance, reliability, and dedication. Motivated to bring my customer-focused approach and sales experience to a team where I can continue to grow and contribute.
Work History
Front of House Team Member
1 Year 1 Month- Greeted guests, took accurate orders, and delivered prompt, friendly front-of-house service.
- Processed payments through POS system and handled cash, card, and mobile transactions.
- Coordinated order flow between counter, kitchen, and pickup areas to maintain efficient service.
- Prepared beverages, packaged meals, and checked order accuracy before customer handoff.
Employee
- Assisted customers of all ages, including parents and children, by answering questions and providing friendly customer service
- Helped families select pumpkins and navigate the pumpkin patch area
- Assisted with setting up and organizing the pumpkin patch, displays, and activity areas
- Managed customer lines and helped ensure a smooth and enjoyable experience for visitors
- Worked as part of a team to support daily operations and accommodate high customer traffic
- Followed safety guidelines to help provide a safe environment for children and families
Barista/Cashier
1 Year 4 Months- Prepared smoothies, teas, and nutrition drinks following recipe and quality standards. 2. Processed customer orders accurately while handling cash, card, and mobile payments. 3. Maintained clean, organized service area and followed sanitation procedures throughout shift. 4. Recommended menu items and supplements based on customer preferences and product knowledge. 5. Restocked ingredients, cups, and supplies to support uninterrupted front counter service. 6. Resolved order issues quickly while preserving positive customer experience. 7. Balanced register contents and verified transactions at shift close. 8. Assisted team members with rush periods, preparation tasks, and workspace organization.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Receptionist
2 Years- Greeted members and visitors, creating welcoming front-desk experience
- Scheduled appointments and classes while maintaining accurate calendar updates
- Checked in clients, verified memberships, and resolved basic account questions
Education
High School Diploma
Skills
Team collaboration
Training and mentoring
Greeting guests
Order taking
Cleanliness
Money handling
Social perceptiveness
Complaint handling
Timeline
Front of House Team Member
Board and Brew
09.2025 - CurrentRead More
Barista/Cashier
Cactus Nutrition Spot
09.2024 - 01.2026Read More
Receptionist
Rebel Spin
01.2022 - 01.2024Read More
Employee
Pumpkin Patch
2024 - 2026Read More
Mt. San Jacinto College
High School Diploma
Read More