Taylor Kemp
Texas City,Texas
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certificate
7
7
years of professional experience
Work History
Bayou Golf Laborer (Seasonal)
City of Texas City
Texas City, TX
09.2025 - 01.2026
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Executed landscaping duties, enhancing aesthetic appeal of community spaces consistently.
- Participated in routine inspections of equipment, identifying maintenance needs promptly.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Server/ Bartender
Olive Garden
Houston, Texas
09.2024 - 02.2025
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Demonstrated extensive knowledge of the bar menu, including specialty cocktails, craft beers, and wine selections
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Assisted in the setup and breakdown of dining areas for special events, ensuring a seamless transition between services
Delivery Driver
Amazon
Texas City, Texas
10.2023 - 01.2024
- Utilized street maps to plan and determine the most efficient routes.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Manager
City Gear Outlet
Texas City, Texas
07.2022 - 09.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Minimized staff turnover through appropriate selection, orientation and training.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Exercised good judgement and decision-making in escalating concerns and resolving issues.
Yeoman (Administrative Assistant) (YNS)
US-Navy
Great Lakes, Illinois
06.2022
- Directed and oversaw office personnel activities.
- Composed correspondence, reports and meeting notes and maintained accurate department and customer records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Cart Assistant
HEB Grocery Store
Texas City, Texas
09.2018
- Cleared debris and trash to promote the maximum number of available guest parking spaces.
- Monitored parking area for safety, security and general customer concerns.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to effectively accomplish service goals
Education
High School Diploma -
LaMarque High School
La Marque, TX06.2019
No Degree - Engineering
Basic Engineering Common Core (BECC)
Great Lakes, IL08.2020
Skills
- Loading & Unloading
- Time Management
- Customer Service
- Phone Etiquette
- Attention to Detail
- Microsoft Word
- Data Entry
- Responsible and punctual
- Equipment maintenance
Certification
Basic Engineering
Basic Mechanical
Languages
English
Full Professional
Timeline
Bayou Golf Laborer (Seasonal)
City of Texas City
09.2025 - 01.2026
Server/ Bartender
Olive Garden
09.2024 - 02.2025
Delivery Driver
Amazon
10.2023 - 01.2024
Manager
City Gear Outlet
07.2022 - 09.2023
Yeoman (Administrative Assistant) (YNS)
US-Navy
06.2022
Cart Assistant
HEB Grocery Store
09.2018
High School Diploma -
LaMarque High School
No Degree - Engineering
Basic Engineering Common Core (BECC)