Taylor Kinley
Mcloud,OK
Summary
Dependable and motivated customer service worker with four years of clerical office experience, seeks to obtain a challenging position that will allow for professional growth and development a; while utilizing great communication skills and expertise in performing secretarial, customer service and record keeping tasks effectively. Resourceful professional in health education, known for high productivity and efficient task completion. Skilled in developing, implementing, and evaluating public health programs, adept at behavioral change strategies, and proficient in community outreach. Excel in communication, teamwork, and problem-solving to effectively educate and empower diverse populations towards healthier lifestyles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Public Health Specialist
Southern Plains Tribal Health Board
Oklahoma City, OK
02.2024 - Current
- Prepared and presented press releases and maintained program-related website to provide information.
- Responded promptly to inquiries from members of the general public concerning matters related to public health concerns.
- Checked accuracy of public data and materials, making immediate changes upon discovery of outdated information.
- Facilitated trainings on various topics related to public health awareness and prevention measures.
- Supported community and government agencies with health-related media content.
- Reviewed and maintained operation records and reports to facilitate health education programs.
- Collected data through field documentation, identifying specific needs of targeted populations.
- Conducted and coordinated health needs assessments and other public health surveys.
- Coordinated grant-related activities to obtain funding for health education programs.
Administrative Assistant - Tribal Epidemiology Center Core Program
Southern Plains Tribal Health Board
Oklahoma City, Oklahoma
05.2022 - 02.2024
- Prepare Tribal Health Executive Board meeting agendas, transcribe minutes and circulate via email to tribal leaders for review and approval
- Communicate with tribal leaders and members, department directors and other dignitaries via phone, email and in person to schedule appointments, special events and answer general questions, completed with little direct supervision
- Organize files, develop spreadsheets, fax reports and scanned documents, completed with little direct supervision
- Follow and execute specific orders regarding the planning and billing for special events
- Operate office machines: printer, fax, voicemail system, postage machine, and computer
- Manage accounts and perform bookkeeping through Paycom, Monday.com, and Microsoft Teams accounting system
- Other duties as assigned
Patient Care Technician - DaVita Dialysis Center
DaVita Dialysis Center
Midwest City, Oklahoma
09.2021 - 05.2022
- Direct one-on-one patient care providing safe, comfortable, and hygienic dialysis treatment
- Monitor patients before, during and after dialysis treatment (measuring, recording stats, patient observations, and hemodialysis machine setup)
- Monitor vascular access points for patency and performing vascular access cannulation
- Obtain laboratory testing and specimen collection
- Maintain supplies and equipment
- Ability to operate dialysis quality water treatment system (mixing of bicarbonate and citric acid)
Administrative Assistant- Absentee Shawnee Tribal Secretary
Absentee Shawnee Tribe of Indians of Oklahoma
Shawnee, Oklahoma
08.2020 - 09.2021
- Prepare Tribal Executive Committee and General Council meeting agendas, transcribe minutes and circulate via email to tribal leaders for review and approval
- Communicate with tribal leaders and members, department directors and other dignitaries via phone, email and in person to schedule appointments, special events and answer general questions, completed with little direct supervision
- Organize files, develop spreadsheets, fax reports and scanned documents, completed with little direct supervision
- Follow and execute specific orders regarding the planning and billing for special events
- Operate office machines: printer, fax, voicemail system, postage machine, and computer
- Manage accounts and perform bookkeeping through Microix accounting system
- Other duties as assigned
Accounts Receivable Specialist 1 - Absentee Shawnee Tribe
Little Axe Health Center
Norman, Oklahoma
01.2020 - 05.2020
- Track and record accounts payable and accounts receivable checks throughout the full revenue cycle, assuring they reach the proper patient account or department, while maintain strictest confidentiality
- Create and maintain spreadsheets using excel functions and calculations to develop reports, completed with little direct supervision
- Review remittance codes for accounts receivable, and post changes, payments and adjustments
- Partner with billing and coding staff to ensure accurate billing, reimbursement and filing of denied claims
- Prepare accounts payable checks for bank deposits in Orchard Healthcare System and make bank deposits
- Other duties as assigned
Reconciliation Clerk - Absentee Shawnee Tribe
Little Axe Health Center
Norman, Oklahoma
05.2019 - 01.2020
- Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
- Generated month end reports of billing revenue cycle
- Reconciling payments to ensure the healthcare accounting system reflects the correct transactions
- Verifying International Classification of Diseases (ICD) -9 and International Classification of Diseases (ICD) -10 codes
- Other duties as assigned
Patient Registration Clerk - Absentee Shawnee Tribe
Little Axe Health Center
Norman, Oklahoma
09.2018 - 05.2019
- Responsible for greeting incoming patients, distributes paperwork, enters accurate and pertinent information in the electronic health records system
- Answer multiple phone lines, performs tours, as needed, collects co-pays at time of check in, directs or escorts patients to relevant areas of the clinic
- Schedules, maintains and updates appointment calendars for clinic providers
- Provide outstanding compassionate patient service
- Maintains strictest confidentiality; adheres to Health Insurance Portability and Accountability Act (HIPAA) guidelines and regulations
- Other duties as assigned
Gas Station Clerk - Food Mart
Tuti's Food Mart
Midwest City, Oklahoma
01.2018 - 09.2018
- Conduct opening and closing procedures by preparing daily records of food and gas sales and balanced register drawer
- Greet customers to the store and provide quick friendly service
- Collect cash payments and make change or charge purchase to customers' credit cards and provide customer with receipts
- Ensuring the store was tidy and ready for business each day by restocking display cases and freezer for customer convenience
- Communicate with vendors on product replenishment to avoid low stock levels, completed with little direct supervision
- Other duties as assigned
Customer Service Clerk - Department Store
Kohl's Department Store
Midwest City, Oklahoma
11.2017 - 01.2018
- Provide troubleshooting and technical assistance to customers
- Assess the customer's needs and translation into solutions
- Coordinate with customers to resolve any billing inquiries
- Act as the first point of contact for customers seeking help with products or technical issues
- Knowing our products inside and out so that you can answer questions
- Other duties as assigned
Personal Nanny - Private Residence
Hair Residence
Norman, Oklahoma
06.2017 - 08.2017
- Provide daily care for a child under the age of one
- Maintain the child's feed schedule and transported child to doctor appointments
- Administered medications, as needed, and as directed by parents or physician
- Performed light housekeeping and cleaning duties related to child's care
- Other duties as needed by parents
Teacher's Assistant - Daycare Center
Building Blocks Daycare
Shawnee, Oklahoma
03.2017 - 06.2017
- Observed children's behavior for irregularities and report to facility Director
- Monitored, maintained, and communicate daily log of children's activities, behavior, meals and medications with parents or facility Director
- Performed light housekeeping and cleaning duties related to child's care
Sales Associate - Graphic Design Company
Great Plains Graphics
Shawnee, Oklahoma
10.2015 - 01.2016
- Operated printers, heat press, vinyl press and embroidery machines
- Maintained and operated general office equipment
- Maintained client database for orders, sales, and quotes
- Provided outstanding customer services via, phone, email and/or in person
- Advised customers on available product options to meet their needs
Education
High School -
Dale High School
01.2015
Some College (No Degree) - General Studies
Rose State College
90-hour course -
Barnes Real Estate School
Skills
- Microsoft Software
- Health promotion strategies
- Emergency preparedness
- Health communication techniques
- Quantitative research
- Windows
- Medical Terminology
- EClinicalWorks Health System
- Allscripts Health System
- Orchard Healthcare System
- Microix Accounting System
- WinRx
- Maestro
- Fresenius dialysis machines
- Data collection methods
- Paycom
- Mondaycom
- Health disparities analysis
Certification
- Certified Patient Care Technician
- CPR Certification, 11/16/21, 11/16/23
References
Available upon request
Timeline
Public Health Specialist
Southern Plains Tribal Health Board
02.2024 - Current
Administrative Assistant - Tribal Epidemiology Center Core Program
Southern Plains Tribal Health Board
05.2022 - 02.2024
Patient Care Technician - DaVita Dialysis Center
DaVita Dialysis Center
09.2021 - 05.2022
Administrative Assistant- Absentee Shawnee Tribal Secretary
Absentee Shawnee Tribe of Indians of Oklahoma
08.2020 - 09.2021
Accounts Receivable Specialist 1 - Absentee Shawnee Tribe
Little Axe Health Center
01.2020 - 05.2020
Reconciliation Clerk - Absentee Shawnee Tribe
Little Axe Health Center
05.2019 - 01.2020
Patient Registration Clerk - Absentee Shawnee Tribe
Little Axe Health Center
09.2018 - 05.2019
Gas Station Clerk - Food Mart
Tuti's Food Mart
01.2018 - 09.2018
Customer Service Clerk - Department Store
Kohl's Department Store
11.2017 - 01.2018
Personal Nanny - Private Residence
Hair Residence
06.2017 - 08.2017
Teacher's Assistant - Daycare Center
Building Blocks Daycare
03.2017 - 06.2017
Sales Associate - Graphic Design Company
Great Plains Graphics
10.2015 - 01.2016
High School -
Dale High School
Some College (No Degree) - General Studies
Rose State College
90-hour course -
Barnes Real Estate School
Similar Profiles
TAYLOR PRATTTAYLOR PRATT
GHWIC Project Coordinator at Souther Plains Tribal Health BoardGHWIC Project Coordinator at Souther Plains Tribal Health Board
Staci HunterStaci Hunter
Administrative Operations Manager at GREAT PLAINS TRIBAL LEADERS HEALTH BOARDAdministrative Operations Manager at GREAT PLAINS TRIBAL LEADERS HEALTH BOARD
Justin CalderonJustin Calderon
Security Officer at Great Plains Tribal Chairmen's Health BoardSecurity Officer at Great Plains Tribal Chairmen's Health Board