Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Knight

Grover,NC

Summary

Over 10 years of experience in production environment. Hard working and motivated individual seeking a long lasting career with a reputable employer. Authorized to work in the US for any employer. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Front Line Crew Member

Golden Corral Buffet And Grill
10.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
  • Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
  • Completed daily tasks efficiently, contributing to smooth operations during peak hours.
  • Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
  • Gained proficiency in multiple roles within the establishment, increasing overall productivity and flexibility.
  • Demonstrated excellent communication skills by effectively interacting with customers and addressing their needs.
  • Operated cash register accurately, maintaining proper handling of financial transactions.
  • Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
  • Participated in staff training sessions to develop new skills and improve performance.
  • Contributed to a positive work atmosphere, fostering a supportive environment for all team members.
  • Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
  • Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
  • Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.
  • Ensured timely delivery of orders by coordinating closely with kitchen staff and fellow team members.
  • Adhered to company policies and procedures consistently, upholding brand standards at all times.
  • Received recognition from management for outstanding performance in delivering exceptional service to patrons.
  • Quickly adapted to changes in menu offerings or operational procedures as needed.
  • Utilized problem-solving skills to address unexpected challenges during day-to-day operations.
  • Supported fellow crew members by assisting with additional tasks as needed, promoting teamwork and cooperation throughout the establishment.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Prepared salads, soups and sandwiches for customers.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Lead Lab Assistant

American safety utilities company
03.2020 - Current
  • Testing gloves and sleeves, line hoses, blankets, over shoes, cut out covers
  • Inspecting all rubber goods for defects
  • Stamping correct dates on rubber goods
  • Pairing rubber goods to give back to the customers
  • Receiving rubber goods opening up and charting what comes in so we know what needs to be shipped back
  • Knowing the different volts of the rubber goods
  • Knowing how to run each different testers and setting them correctly
  • Knowing how to make UPS labels and measuring the boxes going out
  • Charting and doing test reports for the products that we tested and inspected
  • Knowing how to do new orders and shipping them out
  • Knowing how to pull from stock for replacement rubber goods
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Supported research projects by conducting experiments and recording data accurately.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
  • Assisted in the development of new procedures by participating in research projects and collaborating with team members.
  • Streamlined data analysis by utilizing software tools and statistical methods for accurate interpretation of results.
  • Contributed to interdisciplinary research efforts through effective collaboration with other scientists and researchers.
  • Increased accuracy of experimental results through meticulous attention to detail during testing procedures.
  • Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
  • Expanded knowledge base through continuous professional development, keeping up-to-date on the latest industry advancements and techniques.
  • Reduced downtime in the laboratory by troubleshooting issues with equipment and identifying solutions quickly.
  • Facilitated effective communication within the research team for efficient progress on project goals.
  • Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
  • Maintained confidentiality of sensitive information pertaining to research findings, methodologies, or patient data when required by regulations or ethical standards.
  • Promoted resource conservation through careful management of consumables inventory levels and prompt reordering when necessary.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Collaborated effectively with external vendors for procurement of lab supplies while ensuring budgetary constraints were met.
  • Optimized experiment workflows through periodic review and revision of standard operating procedures, ensuring maximum efficiency in laboratory operations.
  • Contributed to the successful completion of research projects by effectively managing time, resources, and workload while maintaining a high level of quality control.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Maintained lab by calibrating equipment and cleaning surfaces and items used.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Logged samples correctly into computerized tracking system.
  • Worked closely with lab staff on special projects.
  • Carefully reviewed test results for accuracy.
  • Safely prepared reagents, compounds and lab test solutions.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Maintained current knowledge of developments in technical instrumentation.
  • Created and updated record of all supplies and equipment to monitor inventory.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Learned multiple molecular biological techniques.
  • Analyzed data to create and organize graphs, charts and documents for publications and presentation.
  • Properly calibrated and adjusted malfunctioning equipment to achieve precise test results.
  • Verified final products passed quality control standards before release.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Maintained documentation on tests performed in lab.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Monitored testing procedures to meet criteria and maintain quality control.
  • Trained new laboratory personnel to apply proper laboratory techniques and best practices.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Collaborated with other departments to establish cohesive laboratory operations.
  • Researched new methods and techniques to improve laboratory procedures.
  • Developed and implemented new protocols to improve accuracy of laboratory results.
  • Recorded and analyzed data to produce reports of results.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Participated in lab meetings and project presentations.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Analyzed results using analytical software and created reports.
  • Troubleshot and resolved equipment and process issues.
  • Monitored and documented safety standards to verify compliance.
  • Operated and performed preventative maintenance on laboratory equipment and instruments.
  • Participated in research projects by designing and executing experiments.
  • Trained and supervised junior technicians in laboratory protocols.
  • Provided support and guidance to junior lab staff.
  • Cooperated with other technicians to develop and test new protocols.
  • Coordinated and managed laboratory projects and experiments.
  • Developed new protocols and improved existing laboratory processes.
  • Set and oversaw quality assurance guidelines for laboratory work.

Picker/Packer Associate

Hanesbrands
10.2017 - 03.2020
  • Quality Control
  • Order picking
  • Reading labels/orders/sku#/OCR
  • Working in a fast paced/production
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing
  • Fulfilled orders quickly to accomplish challenging daily objectives
  • Selected products and items from shelves and pallets for customer orders
  • Worked additional hours and shifts to meet tight deadlines during peak periods
  • Reviewed packing slips and other documentation to properly box requested items for shipment
  • Inspect outgoing shipments to maintain quality assurance standards
  • Reviewed orders for specialty codes to determine item locations in warehouse.Documented package information by completing associated paperwork, labels and running barcodes with scanners
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
  • Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
  • Contributed to inventory control efforts by conducting regular audits, reconciling discrepancies, and updating system records accordingly.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
  • Increased customer satisfaction by promptly addressing inquiries or concerns regarding orders or deliveries.
  • Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
  • Implemented time-saving strategies when arranging items in the warehouse, optimizing space utilization, and reducing retrieval times for pickers.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Ensured proper stock levels for high-demand items by frequently monitoring inventory levels and reporting shortages as necessary.
  • Participated in ongoing training programs to stay current on industry best practices for efficient picking and packing processes.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Assisted in the implementation of a new inventory management system, contributing to reduced order processing times and improved warehouse organization.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Interacted with guests in friendly and knowledgeable way.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Prepared and checked outbound shipments for accuracy.
  • Greeted store customers and discussed needs.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Recorded daily activities for inventory control.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Received new stock and input values into computer system.
  • Supervised and trained new staff in performing census.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Worked with customers to pack items according to specific desires and requirements.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Maintained store assets with effective loss prevention strategies.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Pre-assembled containers to be easily selected by packing associates.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Checked product levels and recommended new purchases.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Located needed merchandise in inventory using company software and placed on skids for transport to shelves.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Developed plan-o-grams and layouts that maximized sales.
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Planned and scheduled projects and directly performed installations.
  • Updated manuals to reflect amending of rates, rules or regulations.
  • Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
  • Conducted interviews by following stringent guidelines and confidentiality laws.
  • Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
  • Implemented data-driven decision-making strategies, improving overall business performance.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Conducted comprehensive market research to identify emerging trends and opportunities for growth within the industry.
  • Successfully negotiated contracts with vendors, securing favorable terms for the organization.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Spearheaded process improvement initiatives that increased operational efficiency while maintaining high-quality output standards.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
  • Developed comprehensive marketing campaigns that effectively reached target audiences, driving brand awareness and increasing revenues.
  • Oversaw budget planning and allocation activities, optimizing financial resources to support organizational objectives efficiently.
  • Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
  • Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
  • Worked varied hours to meet seasonal and business needs.
  • Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Generated sales reports and presentations for senior management.
  • Created promotional materials to advertise products and services.
  • Monitored customer service metrics and performance indicators to identify areas of opportunity.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Utilized customer feedback to improve product offerings.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Maintained relationships with customers to maximize sales opportunities.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Greeted customers and offered assistance for increased customer satisfaction.

Office Assistant

Badger Color Concentrates, Inc.
07.2019 - 09.2019
  • Answered incoming phone calls and emails from customers and sales representatives
  • Prepare batch tickets for production
  • Organize shipping of products
  • Inventory control
  • Locate shipments and provide status updates to sales reps and customers
  • Provide customer support
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current
  • Maintained inventory in supply closet to prevent shortages
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries

Production Supervisor

Dole Fresh Vegetable
03.2016 - 07.2019
  • Supervise 70+ employees on a daily basis
  • Train new employees and get them up to speed as quickly as possible
  • Oversee all aspects of the Packaging Department
  • Quality Control
  • Labeled packages and recorded items packed in preparation for shipping
  • Processed finished product by moving through packaging machines
  • Maintained performance, quality and safety standards team-wide
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management
  • Set up jobs for lines and assisted with printing labels and packaging
  • Managed team schedules and job assignments with strong focus on controlling labor costs through efficiency and proper coverage of peak periods
  • Monitored performance for adherence to procedures, safety rules and quality standards
  • Oversaw manual and automated packaging activities
  • Conducted troubleshooting to determine root cause and resolve packaging problems
  • Updated inventory and production information using warehouse management systems and scanner guns
  • Coordinated with scheduling, production and quality leaders to plan daily operations activities and resolve issues
  • Coached packaging employees to improve performance and resolve inconsistency issues
  • Oversaw shift changes by monitoring housekeeping standards
  • Introduced and enforced new standard operating procedures
  • Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
  • Optimized workflow through effective resource allocation and scheduling adjustments.
  • Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Streamlined communication between departments, fostering a collaborative work environment for efficient problemsolving.
  • Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
  • Coordinated merchandising, promoted new products and increased brand awareness.
  • Improved distribution efficiency with design, development, and testing of embedded software applications.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Oversaw loading and unloading of packages in warehouse.
  • Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Coordinated project workflows for departments.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Managed staff hiring, training and supervision.
  • Cultivated professional working relationships with peers and supervisors.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Troubleshot equipment to reduce service calls and downtime.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Supervised ongoing daily production phases.
  • Negotiated contracts with suppliers to secure best pricing and quality of components.
  • Reviewed customer feedback and developed strategies to improve product quality.
  • Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
  • Managed internal operational standards and productivity targets.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Evaluated existing production processes and identified areas for improvement.
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Established clear priorities and production quality standards.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Managed team of [Number] production associates, overseeing productive production processes and meeting all deadlines.
  • Resolved issues quickly to maintain productivity goals.
  • Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
  • Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
  • Managed budgetary constraints effectively by controlling labor costs, optimizing resource utilization, and making strategic spending decisions.
  • Contributed to continuous improvement efforts by identifying opportunities for process enhancements and recommending appropriate solutions for implementation.
  • Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
  • Coordinated cross-functional teams during new product launches to ensure a seamless transition from design to manufacturing stages.
  • Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Developed strong relationships with vendors to negotiate pricing, secure timely deliveries, and maintain supply chain stability.
  • Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.

Education

High school diploma - Food Engineering/ business

Kings Mountain High School
Kings Mountain, NC
06.2014

Skills

  • Picking and Packing
  • Warehouse Experience
  • Shipping & Receiving
  • General Labor
  • Order Picking
  • Warehouse Management System
  • Production Management
  • Warehouse Management
  • Manufacturing
  • Food production (3 years)
  • Quality Control
  • Supply Chain
  • Pricing
  • Laboratory Experience
  • Quality Assurance
  • Team Management
  • Inventory Control
  • Project Management
  • Scheduling and Planning
  • Menu Memorization
  • Food Safety Compliance
  • Upselling Strategies
  • Adaptability and Flexibility
  • Cash Handling
  • Sales Techniques
  • Organizational Skills
  • Inventory Management
  • Product Knowledge
  • Equipment Operation
  • Attention to Detail
  • Interpersonal Skills
  • Active Listening
  • Computer Literacy
  • Stress Management
  • Decision Making
  • Time Management
  • Maintaining Cleanliness
  • Initiative and Proactivity
  • Teamwork and Collaboration
  • Effective Communication
  • Multitasking Abilities
  • Problem Solving
  • Positive Attitude
  • First Aid and CPR
  • Food Preparation Assistance
  • Conflict Resolution
  • Customer Service Excellence
  • Stress Tolerance
  • Cash Handling Expertise
  • Food Safety Understanding
  • Complaint Handling
  • Resolving Complaints
  • Customer Relations
  • Order Taking
  • Kitchen Maintenance
  • Waste Reduction
  • Food Portioning
  • Calculating Bills
  • Stocking and Replenishment
  • Payment Processing
  • Basic Math
  • Batch Cooking
  • Temperature Monitoring
  • Special Orders and Dietary Restrictions
  • POS Terminal Operation
  • Slicer Operation
  • Refreshment Stand Operation
  • Food Running
  • Customer Transactions
  • Preventing Food Spoilage
  • Food Service Standards
  • Front of House Management
  • Packaging and Labeling
  • Phone Orders
  • Handling Complaints
  • Schedule Management
  • Food Handlers Card
  • POS System Operation
  • Kitchen Safety Standards
  • Nutritional Education
  • Guest Inquiries
  • Team Player
  • Food-Grade Sanitizers
  • Serving and Bussing
  • Inventory Organization
  • Cleaning and Organization
  • Guest Service
  • Food Processing
  • Weighing and Measuring
  • Process Monitoring and Improvement
  • Raw Materials Handling
  • Payment Transactions
  • Cake Decoration
  • Updating Seasonal Menu
  • Safe Food Handling
  • Revenue Generation
  • Recipe Adjustments
  • Equipment Monitoring
  • Food Preparation
  • Order Documentation
  • Collaboration and Teamwork
  • POS System Expertise
  • Workstation Setup and Breakdown
  • Cash Register Operation
  • Patient Relations
  • Customer Service
  • POS Systems
  • Food Arrangement
  • Inventory
  • Coffee and Tea Service
  • Ingredient Inspection
  • Food and Beverage Service
  • Food Handler Certification
  • DoorDash Familiarity

Certification

CPR

Timeline

Front Line Crew Member

Golden Corral Buffet And Grill
10.2023 - Current

Lead Lab Assistant

American safety utilities company
03.2020 - Current

Office Assistant

Badger Color Concentrates, Inc.
07.2019 - 09.2019

Picker/Packer Associate

Hanesbrands
10.2017 - 03.2020

Production Supervisor

Dole Fresh Vegetable
03.2016 - 07.2019

High school diploma - Food Engineering/ business

Kings Mountain High School
Taylor Knight