Summary
Overview
Work History
Education
Skills
References
Timeline
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Taylor Knight

Brookings,United States

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

15
15
years of professional experience

Work History

Supervisor

Lowes Home Improvement
Brookings, United States
02.2022 - 07.2024
  • Coordinate daily and long-term operations to maximize efficiency, sales, and customer satisfaction within three high-volume departments.
  • Train and mentor employees, developing their proficiencies, and directing efforts towards store and company goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.

Sales Specialist

Lowes Home Improvement
Brookings, SD
02.2020 - 02.2022
  • Developed and implemented sales strategies to increase customer base.
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Subject matter expert and primary point of contact in store's highest volume department.
  • Maintained accurate records of customer interactions and transactions.
  • Establish and maintain a direct interface with customers, building relationships and fostering loyalty.
  • Resolved customer complaints in a timely manner.

Shift Manager

Bravo's
Brookings, SD
04.2012 - 08.2014
  • Conduct inventory management, procurement operations, and scheduling.
  • Direct and oversee daily operations within a fast-paced, high-traffic franchise location.
  • Devise and implement marketing strategies.
  • Coordinate efforts amongst a vast group of employees with diverse goals and skill sets.
  • Resolved conflicts between employees or customers in a professional manner.

Shift Manager

Champs Sporting Goods
Omaha, NE
06.2009 - 04.2012
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Education

Human Development -

South Dakota State University
05.2015

Skills

  • Supervisor
  • Sales Specialist
  • Staff Management
  • Inventory Control
  • Operations Management
  • Processes and procedures
  • Team Building
  • Client Relations
  • Customer Service
  • Conflict Resolution
  • Professional Demeanor
  • Training and mentoring

References

References available upon request.

Timeline

Supervisor

Lowes Home Improvement
02.2022 - 07.2024

Sales Specialist

Lowes Home Improvement
02.2020 - 02.2022

Shift Manager

Bravo's
04.2012 - 08.2014

Shift Manager

Champs Sporting Goods
06.2009 - 04.2012

Human Development -

South Dakota State University
Taylor Knight