Taylor Knight
Athens,GA
Summary
Customer-focused and adaptable professional with leadership experience in retail, banking, and caregiving. Skilled in cash handling, customer service, team coordination, and maintaining organized, efficient work environments. Known for a strong work ethic, clear communication, and the ability to thrive in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Shift lead
Walgreens
08.2021 - Current
- Open and close the store while ensuring smooth daily operations
- Count and manage cash drawers
- Provide efficient, professional customer service and resolve customer concerns
- Guide and lead team members during shifts and ensure tasks are completed effectively
- Maintain a clean, organized, and productive store environment
Pinny teller
Pinnacle Bank
11.2023 - 01.2024
- Processed deposits, withdrawals, and check cashing transactions accurately
- Maintained and updated customer account information through various softwares
- Communicated with customers and staff via email, phone, and video calls
- Answered incoming calls and directed them to the appropriate departments
- Assisted customers with banking inquiries and account services
Caregiver
Orchard of Athens
03.2021 - 08.2021
- Developed supportive relationships with residents while providing compassionate care
- Assisted residents with daily living activities and personal hygiene needs
- Offered emotional support and helped residents navigate challenging situations
- Maintained clean and organized living spaces for residents
- Completed daily documentation and charting for resident care
Sales associate / markdown team
Marshalls
06.2020 - 02.2021
- Operated cash register and processed customer purchases efficiently
- Stocked and organized merchandise throughout the sales floor
- Assisted customers with product inquiries and store navigation
- Performed price markdowns and maintained organized displays
Sales associate
Lee Wrangler clearance center
07.2019 - 03.2020
- Assisted customers with purchases and handled register transactions
- Processed incoming merchandise and maintained sales floor organization
- Provided customer support with product selection and fitting room assistance
- Ensured fitting rooms and surrounding areas remained clean and organized
Courtesy clerk
Kroger Marketplace
08.2018 - 06.2019
- Provided customer assistance by bagging groceries and helping customers to their vehicles
- Maintained cleanliness of store areas including restrooms and parking lot
- Collected shopping carts and ensured parking lot safety
- Managed waste disposal and recycling tasks
Education
High school graduate -
Madison County High School
01-2020
Skills
- Over 4 years of customer service experience in retail
- Strong ability to assess and meet customer needs while providing excellent service
- Highly adaptable and resourceful in fast-paced environments
- Positive attitude with a strong work ethic
- Organized, detail-oriented, and efficient with daily tasks
- Quick learner with the ability to apply new information and skills effectively
- Cash handling, register operations, and management experience
- Team leadership and shift supervision
Timeline
Pinny teller
Pinnacle Bank
11.2023 - 01.2024
Shift lead
Walgreens
08.2021 - Current
Caregiver
Orchard of Athens
03.2021 - 08.2021
Sales associate / markdown team
Marshalls
06.2020 - 02.2021
Sales associate
Lee Wrangler clearance center
07.2019 - 03.2020
Courtesy clerk
Kroger Marketplace
08.2018 - 06.2019
High school graduate -
Madison County High School