Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Knowles

Dothan

Summary

Dynamic Head Bartender with a proven track record at Hangar 33, excelling in staff training and customer service. Expert in cash handling and mixology, I fostered loyalty through engaging interactions and innovative drink specials, significantly enhancing bar revenue while ensuring compliance with regulations. Strong communicator and team leader dedicated to creating memorable experiences.

Experienced with mixology and bar management. Utilizes expertise in cocktail crafting to enhance guest satisfaction. Track record of effective team leadership and operational efficiency.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Head Bartender

Hangar 33
02.2022 - 03.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.

Bartender/Server Manager

Teasers
04.2018 - 04.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender/Server Manager

Blue Bar
09.2014 - 03.2017
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Customized server solutions to meet specific project requirements, improving project outcomes and client satisfaction.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Developed unique events and special promotions to drive sales.

Education

Dental Assistant - Dental Assistant

George C Wallace Community College
Dothan, AL
06-2021

GED -

George C Wallace Community College
Dothan, AL
06-2012

Skills

  • Staff training and supervision
  • Attentive service
  • Cash handling expertise
  • Taking inventory
  • Customer service
  • Strong communication skills
  • Social media marketing
  • Sanitation
  • Retaining information
  • Blending techniques
  • Team leadership
  • Mixology

Timeline

Head Bartender

Hangar 33
02.2022 - 03.2024

Bartender/Server Manager

Teasers
04.2018 - 04.2022

Bartender/Server Manager

Blue Bar
09.2014 - 03.2017

Dental Assistant - Dental Assistant

George C Wallace Community College

GED -

George C Wallace Community College

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