Taylor Koch
Piedmont,SC
Summary
Dynamic barista with a strong work ethic and exceptional customer service skills, honed at Starbucks. Proven ability to enhance team productivity and foster customer loyalty through effective communication and attention to detail. Experienced in cash handling and maintaining cleanliness, ensuring compliance with health standards while delivering a welcoming atmosphere.
Deli professional with proven track record in delivering quality service and maintaining high standards. Brings focus on team collaboration and adaptability to changing needs. Recognized for reliability, attention to detail, and strong communication skills.
Overview
10
10
years of professional experience
Work History
Barista
Meeting Grounds
09.2025 - Current
- Prepared and served coffee beverages according to established recipes and standards.
- Maintained cleanliness and organization of work area, including brewing equipment and serving utensils.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated cash register, processed transactions accurately, and handled payments efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Deli Clerk
Publix
06.2021 - 05.2022
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated slicers and scales for precise food preparation, ensuring quality standards.
- Maintained cleanliness and organization of deli counter, adhering to health regulations.
- Collaborated with team members to restock shelves and display products effectively.
- Handled cash transactions accurately while processing customer purchases efficiently.
- Supported inventory management by tracking stock levels and reporting shortages promptly.
- Learned proper food handling techniques to ensure compliance with safety protocols.
- Adapted quickly to changing workflows during peak hours, maintaining service quality.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Crossed Trained in other departments such as bakery, produce, customer service, grocery and meat department.
Barista Shift Supervisor
Starbucks
08.2019 - 05.2021
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored new baristas on beverage preparation techniques and customer service excellence.
- Managed cash handling procedures, ensuring accurate transactions and balanced registers.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Conducted regular performance evaluations, providing constructive feedback for staff development.
- Developed promotional strategies to increase sales of seasonal beverages and merchandise.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
Meat Clerk
Publix
09.2015 - 05.2019
- Managed meat department inventory and ensured freshness of products.
- Assisted customers with product selection and provided cooking recommendations.
- Operated packaging equipment to maintain quality standards for meat products.
- Collaborated with team members to optimize workflow and enhance efficiency.
- Maintained cleanliness and organization in display cases and storage areas.
- Monitored product pricing, labeling, and compliance with health regulations.
Education
High School Diploma -
Mauldin High School
Mauldin, SC06-2014
Skills
- Effective time management
- Personable interaction skills
- Attention to detail
- Team player
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Barista training
- Cash handling accuracy
Timeline
Barista
Meeting Grounds
09.2025 - Current
Deli Clerk
Publix
06.2021 - 05.2022
Barista Shift Supervisor
Starbucks
08.2019 - 05.2021
Meat Clerk
Publix
09.2015 - 05.2019
High School Diploma -
Mauldin High School