Taylor Kolling

Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Worked in fast-paced environment with ease
• Performed opening and closing duties.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Trained new bartenders to help maintain talented team.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Cooked various meals for customers, including burgers, hotdogs and pizzas.
• Stocked cooler at the end of each shift.
• Put away golf carts and locked up cart shed after each shift.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Completed end of night cleaning duties, such as vacuuming, wiping down counters and taking out the trash.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers with any questions about what the store provided.
• Handled packages for shipping out and entering in all the. correct details to ensure package gets to the right place.
• Scanned in various returns from Amazon and packages that need to be sent out.
• Packed up customers items to ship out.
• Efficient in box cutting, box taping, box packaging, typing and faxing.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Understood and followed verbal and written instructions to complete work correctly.
• Performed general housekeeping and cleaning tasks.\
• Cleaned building floors by sweeping, mopping, scrubbing or vacuuming.
• Mixed water and detergents or acids in containers to prepare cleaning solutions.
• Cleaned windows, glass partitions or mirrors, using soapy water or other cleaners, sponges and squeegees.
• Spray insecticides or fumigants to prevent insect or rodent infestation.
• Dusted furniture, walls, machines and equipment.
• Cleaned and restored building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
• Painted steps, staircases and walls.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Scooped ice cream and made various ice cream desserts.
• Sold park tickets to customers for mini golf and go carting.
• Interacted with customers and provided basic customer service.
• Checked temperatures of freezer, refrigerator and heating equipment to ensure proper functioning.
• Cleaned floors, bathrooms, kitchen and seating areas.
• Cleaned and sanitized work areas, utensils, and equipment.

• Wrote, produced and delivered live newscasts utilizing wire service reports and actualities
• Wrote, produced, edited and delivered Week in Review stories with Adobe Audition
• Managed technical aspects of broadcast such as sound levels, cueing music, and operating various audio equipment during live shows.
• Maintained consistent on-air presence, adhering to strict time schedules for seamless programming transitions.
• Operated studio sound boards, desks and playout software for slick, professional broadcasts.
• Found, researched, fact-checked and wrote scripts for relevant topics in local news.