Websites
Summary
Overview
Certification
Work History
Skills
Accomplishments
Taylor Kristiansen

Taylor Kristiansen

Danby,VT

Summary

Versatile HVAC/R and Controls Technician skilled at communicating with vendors, team members and customers. Looking to consistently improve my skills, knowledge, and career path with a progressive company providing essential and exceptional services.

I have 8 years of business experience in the Mechanical Contracting industry (HVAC/R, Plumbing, & Sheet Metal Fabrication) and 5 years of field experience in HVAC/R. I'm currently the lead maintenance technician and maintenance coordinator for clients with local medical offices in multiple hospital networks, private schools, multiple commercial offices, a college, commercial manufacturing facilities, and an electric power company. Over my years of regular service in these buildings, I've developed positive long-term professional relationships with facilities managers and employees in each of these buildings. Among other duties, I also quote and install HVAC/R controls and perform HVAC/R maintenance and services for residential and commercial clients.

I'm trusted for being an expert in WiFi controls, as well as any and all WiFi or Bluetooth service tools. My colleagues depend on me to assist with WiFi controls and high-tech service tools, as well as provide them with detailed information and/or manuals regarding new equipment or large jobs with various types of equipment. For example, I've been able to pinpoint intermittent issues with heat pump system EEV's by my ability to use and decipher information provided by the Daikin Bluetooth Service Tool, which is an engineering tool that Daikin-employed technical service technicians will not and are not trained to work with. I love tools and controls that improve efficiency, as well as give end-users relevant and useful information at their fingertips. I take great pride in the quality and proficiency of my work and my positive relations with colleagues, other contractors, and customers. I am proud to be a blue-collar tradesperson and am looking forward to continually improving my professional abilities and successes.

Overview

9
9
years of professional experience
5
5
Certification

Certification

  • OSHA 10
  • EPA Section 608 Universal
  • VT Plumbing S License - P1 (currently scheduled to complete the VT State exam for P2 by January 2022 with VT Electrical S License to follow)
  • MIG, Stick, & TIG welding through Stafford Tech
  • HDPE Pipe Fusion


Work History

HVAC/R Technician, Secretary

GSK Climate Control, Inc.
East Dorset, VT
01.2013 - Current
  • Conducted maintenance service on commerical & residential HVAC/R systems to increase life expectancy of equipment and prevent costly repair work.
  • Investigated major malfunctions and breakdowns of HVAC/R systems and used troubleshooting to determine causes.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Develop, schedule, & provide cost estimates for HVAC/R controls and regular maintenance contracts for residential and commercial customers.
  • Install HVAC/R controls for residential and commercial clients. Provide assistance with setting-up WiFi controls to end-users' smartphones/laptops and provide detailed tutorials on WiFi control's features and functions. Follow-up with relevant rebate information for end user.
  • Keep up-to-date contact, equipment/site information and scheduling for commercial & residential maintenance contracts. Contact customers directly to schedule maintenance.
  • Fulfill duties of website curator - update website photos, pages, blogs, and general information. Manage company's social media across multiple platforms. Manage company's Google business listing. Manage company's job advertising across multiple platforms, as needed. Manage company profiles for partner websites such as Efficiency VT & Better Business Bureau.
  • Manage company clothing program sourcing, purchasing, and budget.
  • Manage & schedule company's continuing education for contractor programs such as Efficiency VT's EEN Contractor program.
  • Manage dealer-specific rewards programs, such as Daikin 3D Dealer/ Daikin Ductless Pro and Honeywell/Resideo Pro. Purchase and specify service tools and software through dealer-specific rewards programs.
  • Oversee discrepancies in distributor equipment and controls pricing. Contact and communicate with relevant distributors to adjust distributor pricing for our accounts.
  • Manage filter, IAQ, and controls inventory. Keep track of inventory and replenish products as needed. Switch distributors and products as needed based on pricing, demand, and product availability. Schedule meetings with distributors when necessary.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Supplied technical assistance to customers over phone using simple troubleshooting techniques.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Filled out detailed work orders for each job completed.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Provide support and assistance for new hires and existing employees.
  • Proctor CETP exams for employees.

Keyholder

Heavenly Couture
Laguna Beach, CA
09.2012 - 01.2013
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Processed cash, credit, debit and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Skills

  • Meticulous Attention to Detail
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Customer Service
  • Research and Analytical Skills
  • Professional and Courteous
  • Team Player
  • HVAC and Refrigeration Systems
  • Troubleshooting and Diagnostics
  • Preventative Maintenance
  • Welding
  • Business Administration

Accomplishments

  • Https://www.greenenergytimes.org/2020/11/efficiency-vermonts-efficiency-excellence-network-contractor-spotlight-2/
  • Https://vetopropac.com/customer_profiles/taylor-kristiansen/
  • Completed all available welding courses at Stafford Tech and was invited to a series of GE-employee TIG classes by my welding instructor which I completed.
  • Currently serving as an industry peer on the Advisory Board for Stafford Tech's Welding Program
  • Created industry-specific slide-show presentations for high school workforce development programs (Arlington high school & BBA)
  • RYT-200 Yoga Teacher

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Taylor Kristiansen