Taylor Lagadon
Hilo,HI
Summary
Accomplished Office Assistant IV with a proven track record at the State Of Hawaii Dep. Of The Attorney General, specializing in data entry and customer service. Expert in maintaining confidentiality and enhancing customer satisfaction, demonstrated through seamless clerical operations and professional front desk support. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Office Assistant IV
State Of Hawaii Dep. Of The Attorney General
01.2016 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Collaborated with various departments to complete assigned tasks.
Head Hostess
Hula Hulas Restaurant
10.2018 - 09.2021
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
Education
Bachelor of Arts - Sociology
University of Hawaii At Hilo
Hilo, HI05.2015
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Meeting Etiquette
- Document Verification
- Excellent Listening
- Document Review
Timeline
Head Hostess
Hula Hulas Restaurant
10.2018 - 09.2021
Office Assistant IV
State Of Hawaii Dep. Of The Attorney General
01.2016 - Current
Bachelor of Arts - Sociology
University of Hawaii At Hilo
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