Taylor Lambert
Deliveries/Receiving
Mechanicsville,VA
Summary
I am a Knowledgeable Order Fulfillment Associate experienced with warehouse, distribution and stock management operations. Helps team members deliver on order promises with organized spaces and quickly filled shipments. Excels under pressure and understands how to safely use equipment. Enthusiastic and Dependable worker willing to take on any task(s) to help organization's missions succeed. Pleasant, hardworking and reliable with great interpersonal skills. Top-notch abilities in locating merchandise, preparing shipments of all sizes and completing inventory counts. Organized, diligent and resourceful team player. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Also an, Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Order Fulfillment Associate
Home Depot
Mechanicsville, VA
02.2022 - Current
- Conducted cycle counts and reconciled problems within distribution operations.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Processed daily orders through multi-carrier manifest system.
- Unloaded incoming trucks and properly staged inventory for processing.
- Followed SOPs to avoid mix-ups and damages to orders.
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
- Complied with good manufacturing practices to prevent distribution of obsolete, rejected, or deteriorated manufacturing materials.
- Followed procedures for control and distribution of completed products in line with shipment plans.
- Trained new associates on basic and advanced shipment procedures.
- Drove customer satisfaction by successfully completing all returns quickly.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
FOH Manager
Applebee's
Mechanicsville, VA
09.2018 - 12.2021
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Performed cash handling activities and secured nightly bank deposits.
- Reorganized bar and dining area, increasing efficiency 85%.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Emphasized guest satisfaction during departmental meetings and focused on continuous improvement.
- Supervised staff of 25-35 through motivational coaching and effective training programs for service and sales techniques.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
Assistant General Manager
EATRP
Hanover, VA
02.2021 - 09.2021
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed budget implementations, employee evaluations and contract details.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Boosted revenue by implementing sales cycle procedures related to new business development and contract agreements.
- Oversaw computer database and physical filing systems.
- Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
- Controlled inventory by creating Excel spreadsheets for food and beverage, resulting in 65% decrease in waste.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed and maintain operational guidelines for staff.
Education
High School Diploma -
Hanover High School
Mechanicsville, VA 09.2012 - 06.2016
Associates in Computer Science - Computer Science/Forensics
J Sargeant Reynolds Community College
Richmond, VA 08.2016 - 05.2018
Skills
- Product selection
Timeline
Order Fulfillment Associate
Home Depot
02.2022 - Current
Assistant General Manager
EATRP
02.2021 - 09.2021
FOH Manager
Applebee's
09.2018 - 12.2021
Associates in Computer Science - Computer Science/Forensics
J Sargeant Reynolds Community College
08.2016 - 05.2018
High School Diploma -
Hanover High School
09.2012 - 06.2016
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