Taylor Landreth
Asheboro,NC
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
6
6
years of professional experience
Work History
Cadet
North Carolina State Highway Patrol
Raleigh, NC
06.2024 - 01.2025
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Developed critical thinking skills through the analysis of tactical scenarios and problem-solving exercises.
- Engaged in simulated tactical exercises to apply theoretical knowledge in controlled environments.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
Server
TopGolf
Charlotte, NC
08.2022 - 06.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server
El Cabo
Walnut Cove, NC
03.2019 - 08.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Education
Bachelor of Arts - Criminal Justice And Sociology
University of North Carolina At Charlotte
Charlotte, NC05-2024
Skills
- Exceptional customer service
- Professional appearance
- Positive guest interactions
- Hospitality service expertise
- Multitasking and organization
- Public safety
- First aid training
References
References available upon request.
Timeline
Cadet
North Carolina State Highway Patrol
06.2024 - 01.2025
Server
TopGolf
08.2022 - 06.2024
Server
El Cabo
03.2019 - 08.2022
Bachelor of Arts - Criminal Justice And Sociology
University of North Carolina At Charlotte
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