Taylor Lane
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude seeking challenging position that offers professional growth.
Overview
5
5
years of professional experience
Work History
Personal Care Assistant
ComForCare Home Care Of The Triad
04.2022 - 01.2024
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted with feeding and monitored intake to help clients achieve nutritional objectives.
Administrative Assistant
Klaussner Furniture
10.2022 - 08.2023
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Executed record filing system to improve document organization and management.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Personal Care Assistant
Private Client
03.2020 - 09.2022
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
- Ran errands for patients, did shopping, and picked up other necessities.
Receptionist
Piney Grove Rehabilitation Center
10.2019 - 03.2020
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Invoice Processor
Leggett And Platt
01.2019 - 09.2019
- Strengthened vendor relationships by consistently providing exceptional customer service when resolving billing inquiries or disputes over phone or email correspondence.
- Enhanced team productivity with diligent cross-checking of invoice details and collaborative problem solving.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Executed billing tasks and recorded information in company databases.
- Suggested process improvements to invoice procedures to streamline workflow.
- Streamlined invoice processing by implementing efficient data entry techniques and software tools.
- Tracked invoice metrics such as volume, cycle-time, accuracy rate using spreadsheets or custom software applications; used findings in regular reporting updates to management about the effectiveness of invoice processing strategies.
Education
High School Diploma -
Eastern Randolph High School
Ramseur, NC06.2018
Skills
- Client Relationship Management
- Computer Proficiency
- Customer Service
- Problem-solving abilities
- Order Processing
- Inventory Management
- Accounting Support
- Billing and Invoicing
- Microsoft Office
- Dispute Resolution
- Clerical Support
- Calm and Professional Under Pressure
Timeline
Administrative Assistant
Klaussner Furniture
10.2022 - 08.2023
Personal Care Assistant
ComForCare Home Care Of The Triad
04.2022 - 01.2024
Personal Care Assistant
Private Client
03.2020 - 09.2022
Receptionist
Piney Grove Rehabilitation Center
10.2019 - 03.2020
Invoice Processor
Leggett And Platt
01.2019 - 09.2019
High School Diploma -
Eastern Randolph High School
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