Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Laporte

Stuart,FL

Summary

Competent Team Player knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.

Overview

8
8
years of professional experience

Work History

Behavioral Health Tech

Futures Recovery Healthcare
05.2022 - 08.2023
  • This position comprises of but not limited to: Maintaining awareness of client safety at all times
  • Present exemplary standards in recognizing and meeting the service needs of clients and their families
  • Assist with general clean up and housekeeping as necessary
  • Search belongings for contraband, in a respectful manner, according to policies and procedures
  • Listens to client and/or family worries with a non-judgmental and positive attitude
  • Speak to clients in a respectful and calming manner, even if clients are agitated.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.

Shift Supervisor

Starbucks
10.2020 - 04.2022
  • This position comprises of but is not limited to: Supervising a team of up to 10 Barista's and ensuring they received there breaks and leave at the designated times scheduled
  • Maintaining the high standard of cleaning sanitizing and organization as well as putting the truck away and partaking in cleaning the store after regular hours
  • Providing excellent customer service and connection ensuring the satisfaction of each guest
  • Crafting Beverages ensuring the quality is to standard and ensuring each customer is satisfied all while working and an exceptionally fast paced environment
  • Performing Administrative work including cash handling,daily food inventory, scheduling and forecasting
  • Reporting directly to the store manager on the daily operations of the store
  • Creating a warm and welcoming environment to both the guests and partners and communication with the team ensuring each partner is working collectively.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Complete store opening and closing procedures and balanced tills.

Cashier

Publix
11.2018 - 08.2020
  • This position comprises of but is not limited to: Greeting guest and helping them with any question and helping them find anything they may Need help with
  • Register sales on register by imputing and scanning all items and totaling the purchase Ensuring the correct amount is given and handing back the correct change and making sure all credit and debit purchases go thru all the way and verifying checks by reviewing and recording the information of their drivers license
  • Reporting needed change and ensuring the register stayed filled with the correct rolls of change
  • Following all policies and procedures for checkout including the verification of age for tobacco and alcohol purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Shift Supervisor

Dunkin Donuts
11.2015 - Current
  • This position comprises of but is not limited to: Operating drive thru window as well as taking orders by greeting the guest helping them order by recommending items and making sure it was taken accurately and the time maintain at the company's high standard time
  • Making drinks at a fast pace while ensuring the quality of the drinks meets the companies standards
  • Maintaining the stores cleanliness making sure both the store and equipment was being cleaned daily and correctly
  • Doing administrative work such as schedule making, cash handling, Inventory counts
  • In charge of preparing the store for open by baking brewing and maintaining the doughnut case as well as closing making sure everything was prepped for the morning.

Education

High School Diploma -

South Fork High School
Stuart, FL
05.2017

Skills

  • Bilingual (English and French),
  • Strong Communication skills,
  • Excellent at Multitasking
  • Strong drive to work and learn and very adaptable
  • Good Teamwork skills and can handle pressure well
  • Patient Safety Management
  • Exceptional Customer Service
  • Documentation Skills
  • Activity Monitoring
  • Conflict Resolution
  • Conflict De-Escalation

Timeline

Behavioral Health Tech

Futures Recovery Healthcare
05.2022 - 08.2023

Shift Supervisor

Starbucks
10.2020 - 04.2022

Cashier

Publix
11.2018 - 08.2020

Shift Supervisor

Dunkin Donuts
11.2015 - Current

High School Diploma -

South Fork High School

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Taylor Laporte