Taylor Large
Topeka,KS
Summary
I'm a dependable professional with a proven track record in the hospitality and serving sectors, notably at Walk-On's Bistreaux & Bar. Excelled in delivering exceptional customer service and compassionate caregiving, demonstrating a strong work ethic and the ability to stay positive in stressful situations. Skilled in medication administration and behavior redirection, consistently enhancing client and guest experiences. I pride myself in my positive attitude and strong work ethic no matter the situation im faced with.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Walk-On's Bistreaux & Bar
07.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Stocking at end of shift as well as maintaining a clean environment while working.
- Opened and closed the restaurant when scheduled.
Server
John's Place
08.2023 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Direct Support Professional
DSJC
05.2022 - 08.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Transported clients to medical and dental appointments to provide support.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
Server
Trails Cafe
04.2021 - 06.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Sabetha High School
Sabetha05-2021
Skills
- Strong Work Ethic
- Exceptional Customer Service
- Behavior Redirection
- Compassionate Caregiving
- Medication Administration
- Staying Positive in Stressful Situations
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Behavioral Crisis Interaction (MANDT)- Training for intervening when the behavior of an individual poses a threat of harm to themselves and/or others.
Timeline
Server
Walk-On's Bistreaux & Bar
07.2024 - 11.2024
Server
John's Place
08.2023 - 03.2024
Direct Support Professional
DSJC
05.2022 - 08.2023
Server
Trails Cafe
04.2021 - 06.2022
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Behavioral Crisis Interaction (MANDT)- Training for intervening when the behavior of an individual poses a threat of harm to themselves and/or others.
High School Diploma -
Sabetha High School
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