Taylor Larrabee
Venice,FL
Summary
Hardworking Hostess offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Hostess
Dockside Waterfront Grill
02.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Answered phone calls to take orders, give information and document reservations.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
Hostess
Specialty Sandwich Shop
01.2023 - 06.2023
- Greeted incoming guests to escort to assigned dining area and present menus, or to place guests on a waitlist.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Monitored dining area to assess server capacity and estimate wait times.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Resolved customer service and food-related issues to maintain guest satisfaction.
Education
High School Diploma -
Venice High School
Venice, FL05.2024
Skills
- Dining Crew Workflow optimization
- Kind and welcoming to customers
- High-Volume Dining
Additional Information
- Outgoing personality and ability to talk to anyone and make them feel comfortable and welcome
- Passionate about fashion and fashion design
- An artist at heart with creativity at the center
- Ability to multi-task
- Good listener and takes instructions well
- Highly organized and detail-oriented
Contact
Venice, FL 34292
Education and Training
true,other,Venice, FL
Timeline
Hostess
Dockside Waterfront Grill
02.2024 - 10.2024
Hostess
Specialty Sandwich Shop
01.2023 - 06.2023
High School Diploma -
Venice High School
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