Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Print Specialist
Office Depot Inc
08.2023 - Current
Handles file preparation, ensuring files are set up correctly and efficiently
Experience using adobe, make ready, publisher and other softwares to insure customer orders are sent to the printer correctly
Use of Microsoft excel to help keep track of the inventory of supplies needed
Processed and verified weekly timecards, resulting in accurate and timely payroll processing
Familiar with entering data into quickbooks
The use of a variety of equipment to complete customer orders, including a cutter machine and other binding machines
Ensures quality assurance to provide customer satisfaction
Organizes orders at various stages of completion
Efficiently works as a team, and individual, to ensure high productivity
Member Service Representative
Susquehanna Valley Federal Credit Union
06.2022 - 08.2023
Cash handling, ensuring to handle member accounts correctly
Helped and answered members questions over the phone and through email daily
Provided great customer service ensuring each member had a positive and informative experience
Input member information and numbers into the banking database constantly
Opened new accounts, opened safety boxes, familiar with drive thru/headsets
Catering Lead
Panera Bread
05.2018 - 05.2022
Prepped, prepared, and delivered catering orders to customers
Built relationships with customers via follow-up calls and emails
Frequently answered the store phone and helped solve customer questions and/or concerns
Talked to customers and took orders over the phone and in person daily
Properly handled customer grievances and ensured customer satisfaction
Entered data needed into our daily systems and helped keep inventory for catering supplies needed