TAYLOR LAWSON
Chicago,USA
Summary
Sales professional with deep understanding of market dynamics and track record of driving revenue growth. Known for fostering collaborative team environments and consistently achieving sales targets. Highly adaptable, with strong skills in strategic planning and client relationship management.
Overview
11
11
years of professional experience
Work History
Online Retail Sales Manager
TA Collection
10.2019 - 10.2024
- Leads the end-to-end design for the business' Ecommerce site including creating custom content and updating the backend code through the Shopify platform.
- Plays a key role in the production management process, including but not limited to creative concept creation, team on-site scheduling, location scouting, cross-country travel management, budget management, styling, and pre/post editing of all marketing material
- Collaborates with designers, vendors, and seamstresses to develop products for the clothing line.
- Builds and maintains business relationships for TA COLLECTION to act as third-party vendor weekly product sourcing, shipment coordination and inventory management of 20+ products
- Develops digital marketing strategies to drive consumer sales traffic to website.
- Leads production team development; recruitment and collaboration with models (talent), photographers/videographers, editors, and creative directors for advertising campaigns Team management and staff development.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
- Resolved issues quickly to maintain productivity goals.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Front Desk Sales Representative
EMC2 Marriott Hotel
07.2023 - 11.2023
- Provided guest services training, efficiency, and professionalism as a front desk receptionist
- Creates weekly schedules for all working staff members
- Streamlined office operations for improved productivity with effective organization and communication skills
- Managed a high-volume of phone calls, directing inquiries to appropriate personnel for prompt resolution
- Increased guest retention by maintaining a welcoming and organized reception area
- Position required cash handling and daily deposit reports
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner
- Performed cash, card, and check transactions to complete customer purchases.
Luxury Boutique Sales Supervisor
Grand Beach Hotel Surfside
07.2021 - 04.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Delivered exceptional customer service to every guest by leveraging extensive knowledge to recommend products, services, entertainment, restaurants nearby.
- Assisted guests and employees complete purchases, locate items, and join reward programs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout
- Opened and closed store independently and prepared nightly bank drop for manager.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Boutique Sales Associate
Faena Hotel Miami Beach
05.2017 - 03.2020
- Provides exquisite customer service for guest upon arrival
- Managed and prepared in advance for VIP clientele via special reservation requests.
- Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
- Developed a loyal clientele base by offering tailored styling recommendations based on individual preferences.
- Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
Front Desk Receptionists-Sales
Kiva Salon & Spa
02.2014 - 07.2017
- Answered multi-line phone system in response to inquiries and transfer calls to correct departments and personnel
- Committed to creating an organized professional work environment for front desk team
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Confirmed relevant guest information and payment methods for spa services and Products provided.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel
- Monitored sales, product, and supply by checking daily inventory.
- Entered and maintained daily sales Commission percentages and departmental records into database.
- Proactively addressed any customer concerns or issues promptly and professionally, reinforcing our commitment to exceptional service standards.
- Increased salon sales by providing expert product knowledge and personalized recommendations to clients.
Education
Some College (No Degree) - Business Management And Digital Marketing
Full Sail University
Winter Park, FLAssociate of Arts - Business Administration And Management
Full Sail University
Orlando, FL04.2013
High School Diploma -
Morgan Park High School
Chicago, IL05.2009
Skills
- Digital Marketing
- Staff Management
- Strategic Planning
- Analytics and SEO
- Google Workspace
- Shopify
- Accounting and Bookkeeping
- Database and Client Management Systems
- Customer Relations and Communications
- Store Front Assembly and Production
- Business Development
- Supply Management
- Inventory Management
- Sales expertise
- Market trend analysis
Timeline
Front Desk Sales Representative
EMC2 Marriott Hotel
07.2023 - 11.2023
Luxury Boutique Sales Supervisor
Grand Beach Hotel Surfside
07.2021 - 04.2022
Online Retail Sales Manager
TA Collection
10.2019 - 10.2024
Boutique Sales Associate
Faena Hotel Miami Beach
05.2017 - 03.2020
Front Desk Receptionists-Sales
Kiva Salon & Spa
02.2014 - 07.2017
Associate of Arts - Business Administration And Management
Full Sail University
High School Diploma -
Morgan Park High School
Some College (No Degree) - Business Management And Digital Marketing
Full Sail University
Similar Profiles
Kai ArayaKai Araya
Kitchen Hand at Ta Ta Ta PizzaKitchen Hand at Ta Ta Ta Pizza
María Agustina Montero PesceMaría Agustina Montero Pesce
Controlador at Centro Logístico Ta-Ta UruguayControlador at Centro Logístico Ta-Ta Uruguay
Megan WebbMegan Webb
Operations Manager at Ta-Ta TowelsOperations Manager at Ta-Ta Towels
ROBERT L. SILER IVROBERT L. SILER IV
Compliance Analyst at Loop Capital MarketsCompliance Analyst at Loop Capital Markets
Emilie AkongaEmilie Akonga
Crew Member at Culver’sCrew Member at Culver’s