Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Leathers

Cuyahoga Falls

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Dunkin
10.2020 - 07.2025
  • Managed budget implementations, employee reviews, training, schedules, promotions.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Cook

Karen's Holiday
03.2020 - 08.2020
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Communicated closely with servers to fully understand special orders for customers.

Busser

Nifty Fifty's
06.2018 - 08.2020
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Established rapport with customers by providing friendly and attentive service.

Education

Madison High School
Madison, OH

Skills

  • Budget development
  • Team leadership
  • Food Safety
  • Cost analysis and savings
  • Efficient multi-tasker
  • Supervision and training
  • Sales analysis
  • Consistently meet goals
  • Labor cost controls

Certification

Serv-Safe (expires in 2027)

Timeline

General Manager

Dunkin
10.2020 - 07.2025

Cook

Karen's Holiday
03.2020 - 08.2020

Busser

Nifty Fifty's
06.2018 - 08.2020

Madison High School

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