Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Means

Denver,CO

Summary

Dynamic and results-driven professional with a proven track record at Rhonda Allison Clinical Enterprises, excelling in product recommendations and customer service. Adept at achieving sales goals while fostering strong relationships. Skilled in POS system operation and effective communication, consistently enhancing team performance and driving business development.

Overview

16
16
years of professional experience

Work History

Educational Sales Associate

Rhonda Allison Clinical Enterprises
Littleton, CO
09.2019 - Current
  • Helped Estheticians find specific products, answered questions and offered product advice. Provided Product Trainings to new Estheticians.
  • Sold various products by explaining unique features and educating the esthetician on proper application or usage.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Built trusting relationships with customers by making personal connections.
  • Assisted teammates with to meet daily sales goals.
  • Answered incoming telephone calls to provide, products and services information.
  • Engaged positively with each customer, providing professional and polite support for sales and educational needs.

Manager

Frenchies Modern Nail Care
Littleton, CO
09.2017 - 09.2019
  • Trained employees on additional job positions to maintain coverage of roles.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Examined merchandise to correctly price and display products.
  • Delivered level of service to customers in effort to build upon relationships for future clients.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Assisted with training and onboarding of Nail Tech's & Receptionists.
  • Completed daily sales reports and analyzed metrics to identify trends.
  • Supervised staff performing daily activities.
  • Reviewed Time Clocks for Payroll.

Insurance Loss Specialist

Service Link
Broomfield, CO
02.2015 - 11.2016
  • Carefully reviewed Insurance Documents provided by the homeowner on behalf of the Bank.
  • Improved office operations, maintaining records, tracking data and promoting clear internal communications.
  • Followed up with inspectors to check on progress of home repairs due to weather, theft or natural disasters.
  • Maintained pleasant and cordial attitude, remaining calm when issues arose.

Accounts Payable/Receivable

Freight All Kinds
Denver, CO
08.2009 - 08.2013
  • Reconciled bank and credit card accounts monthly.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
  • Processed customer payments.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
  • Prepared payroll reports and examined payroll register to detect errors and improve accounting accuracy.

Education

Nail Technician - Cosmetology Education

Warren Tech
Lakewood, CO
06.2017

High School Diploma -

Penn Foster Home School
Northglenn, Co
06.2005

Skills

  • Product Recommendations
  • Sales Goals Attainment
  • POS System Operation
  • Problem-Solving
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Store Opening and Closing
  • Inventory Control Procedures
  • Cash Handling Accuracy
  • Time Management
  • Customer Service
  • Business Development
  • Reliable and Punctual
  • Documentation and Recordkeeping
  • Excellent Communication Skills
  • Listening Skills
  • Friendly and Outgoing
  • Team Player Mentality
  • Microsoft Applications
  • Payroll Policies and Procedures
  • New Employee Processing
  • Employee File Maintenance
  • Critical Thinking
  • Clerical Support
  • Typing and 10-Key Entry
  • Accounts Payable

Timeline

Educational Sales Associate

Rhonda Allison Clinical Enterprises
09.2019 - Current

Manager

Frenchies Modern Nail Care
09.2017 - 09.2019

Insurance Loss Specialist

Service Link
02.2015 - 11.2016

Accounts Payable/Receivable

Freight All Kinds
08.2009 - 08.2013

Nail Technician - Cosmetology Education

Warren Tech

High School Diploma -

Penn Foster Home School

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