Taylor Lewandowski
Blue Grass
Summary
Detail-oriented with exceptional communication and management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Motivated with desire to take on new challenges. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Barista
Muskie Energy and Coffee Drinks
04.2023 - 08.2024
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Operated cash registers to process customer payments
- Created positive relationships with regular customers and provided a friendly atmosphere
- Trained each new barista in proper procedures and operations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Shift Supervisor
Scooter's Coffee
01.2022 - 03.2023
- Provided on-the-job training to new staff members
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits
- Assigned tasks to team members based on their strengths and skill sets
- Resolved customer complaints and reported issues to senior management
- Conducted weekly inventory of supplies, equipment, and food items
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration
Shift Lead
Tee's Ice Cream and Burgers
07.2020 - 11.2021
- Supervised and led employees to maintain productivity and customer service levels
- Resolved customer complaints promptly and professionally
- Assisted in training new employees on shift operations
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities
Education
BBA - Business Management
University of Iowa
Iowa City, IA05.2026
Skills
- New Hire Training
- Conflict Mediation
- Performance Improvement
- Team Leadership
- Friendly and Outgoing
- Professional Demeanor
- Solid Problem Solver
- Interpersonal Communication
Timeline
Barista
Muskie Energy and Coffee Drinks
04.2023 - 08.2024
Shift Supervisor
Scooter's Coffee
01.2022 - 03.2023
Shift Lead
Tee's Ice Cream and Burgers
07.2020 - 11.2021
BBA - Business Management
University of Iowa
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