Summary
Overview
Work History
Education
Certification
Timeline
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Taylor Lewis

Warsaw,KY

Summary

Dedicated nursing student with aspirations to work in labor and delivery. Rotational experience as a State Registered Nurse Aide and in diverse health care settings. Skilled in applying knowledge to practical situations and collaborating effectively with a team of individuals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Respiratory Equipment Technician

St. Elizabeth Medical Center
Edgewood, KY
06.2024 - Current
  • Troubleshoot technical problems with respiratory equipment as needed
  • Respond quickly to emergency requests from healthcare facilities requiring urgent assistance with respirator device operations
  • Ensure proper operation of respiratory equipment by performing quality control tests on a regular basis
  • Clean and sanitize used respiratory equipment before returning it to service
  • Conducted daily rounds to collect equipment for processing and distributed equipment throughout facility to maintain required levels
  • Rotated stock to maintain uninterrupted supply support for assigned areas
  • Delivered equipment to specified hospital locations or to patients' residences
  • Received incoming medical supply orders from warehouse by verifying shipments against receiving reports

Motor Transport Operator (88M)

U.S. Army National Guard
Burlington, KY
11.2016 - Current
  • Oversee handling and transportation of more than $2,000,000 in equipment and systems
  • Verify equipment operation through vehicle checks
  • Lead and train team of four to six Soldiers in daily tasks and duties to ensure mission capability
  • Minimize delays by planning and adjusting routes to account for changing weather and traffic conditions
  • Meet delivery targets, mapping routes manually and with GPS apps
  • Communicated effectively with dispatch personnel regarding routes, destinations, and traffic conditions

Customer Relationship Advocate

Fidelity Investments
Covington, KY
09.2022 - 02.2024
  • Performed data entry of customer information into the company database
  • Processed payments from customers utilizing secure payment processing systems
  • Assisted clients with depositing, withdrawing, opening, and closing accounts using various software systems
  • Handled escalated calls from customers requiring additional attention or assistance
  • Adhered to established policies and procedures while handling sensitive customer information securely and confidentially
  • Analyzed call volume and average call time to monitor performance and productivity
  • FINRA series 7 and series 63 licensing preparation

Customer Service Representative

North South Consulting Group, LLC
Radcliff, KY
12.2021 - 09.2022
  • Handled 40-60 calls and chats per day to address customer inquiries and concerns
  • Provided immediate responses to phone calls, chats, and social media platforms
  • Maintained detailed call and chat reports via Salesforce according to standard operating policies and procedures
  • Communicated and coordinated with colleagues to enhance customer support and achieve target results
  • Performed data entry tasks accurately and in a timely manner

Sergeant

U.S. Army National Guard
San Diego, CA
10.2020 - 10.2021
  • Augmented enforcement efforts of the Department of Homeland Security along southern U.S Border
  • Provided overwatch for ground forces combating Transnational Criminal Enterprises
  • Long-Ranged Systems Analysis Engineer utilizing multi-platform detection efforts
  • Assisted with binational search and rescue efforts which resulted in prevention of lives lost at sea
  • Experienced multi-agency taskforce-based operations responsible for detection, interdiction, and apprehension of Transnational Criminal Organizations operating within the maritime environment
  • Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees
  • Planned and executed strategies to increase mission success

Administrative Assistant

PCA Pharmacy
Louisville, KY
07.2019 - 07.2020
  • Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
  • Created and/or revised contracts and forms with appropriate logos, wording and layout
  • Updated databases and spreadsheets regularly to track progress
  • Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists
  • Coordinated logistics for successful conferences, meetings and special events
  • Maintained files and filing, keeping sensitive information confidential

Education

Bachelor of Science - Nursing

The Christ College of Nursing
Cincinnati, OH
12-2026

Bachelor of Science - Exercise Science

University of Kentucky
Lexington, KY
05.2019

Certification

  • State Registered Nurse Aide
  • AHA Basic Life Saver certified
  • Applied Suicide Intervention Skills Training (ASIST) qualified
  • Army Basic Leadership Course Combat Life Saver (CLS) qualified
  • Adobe Acrobat
  • Microsoft Office Suite
  • Logistics Coordination

Timeline

Respiratory Equipment Technician

St. Elizabeth Medical Center
06.2024 - Current

Customer Relationship Advocate

Fidelity Investments
09.2022 - 02.2024

Customer Service Representative

North South Consulting Group, LLC
12.2021 - 09.2022

Sergeant

U.S. Army National Guard
10.2020 - 10.2021

Administrative Assistant

PCA Pharmacy
07.2019 - 07.2020

Motor Transport Operator (88M)

U.S. Army National Guard
11.2016 - Current

Bachelor of Science - Nursing

The Christ College of Nursing

Bachelor of Science - Exercise Science

University of Kentucky

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Taylor Lewis