Taylor Lindop
Wildomar,CA
Summary
Organized Patient Coordinator providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
Overview
14
14
years of professional experience
Work History
Dental Receptionist/Dental Treatment Coordinator
Elsinore Smiles
12.2024 - 03.2025
- Establish and maintain a trusting and supportive relationship with patients
- Educate patients on their treatment options and the benefits of treatment
- Help patients overcome their financial and emotional concerns of treatment
- Schedule patients to begin treatment
Dental Treatment Coordinator
4M Dental Implant Center
06.2022 - 09.2024
- Establish and maintain a trusting and supportive relationship with patients
- Educate patients on their treatment options and the benefits of treatment
- Help patients overcome their financial and emotional concerns of treatment
- Schedule patients to begin treatment
Dental Receptionist
4M Dental Implant Center
10.2020 - 06.2022
- Greeting patients in a friendly and professional manner
- Schedule and confirm appointments, and may also cancel them
- Create, scan, and file patient records, and may also update information and help patients fill out forms
- Collect payments for services and verify billing information and payment methods
- Basic math and accounting skills to ensure the office bills patients correctly
- Able to handle multiple phone calls or emails at once
- Keep track of office equipment and supplies, and may also communicate with dental supply vendors
Bartender
Left Coast Brewing Company
07.2018 - 03.2020
- Prepare alcoholic and non-alcoholic beverages for bar and customers
- Customer Service, taking orders and serving food and drinks
- Assessing bar customers' needs and preferences and making recommendations
Server/Bartender
Islands Restaurant
02.2014 - 09.2018
- Customer Service, taking orders and serving food and drinks, assessing restaurant customers' needs and preferences and making recommendations
- Prepare alcoholic and non-alcoholic beverages for bar and customers
Host/Food Expeditor/Server
Oggi's Pizza & Brewing Company
06.2011 - 11.2014
- Greet guests and seat them as their table becomes available, answer incoming phone calls, take reservations, and complete take-out orders
- Ensure orders are being prepared with the correct priority, assist in the final preparation of the dishes, ensure efficient flow of orders from the kitchen to the proper table
- Customer Service, taking orders and serving food and drinks, assessing restaurant customers' needs and preferences, and making recommendations
Education
High School Diploma -
Foothill High School
Santa AnaSkills
- Patient scheduling
- Phone and email etiquette
- Insurance verification
- Incoming call reception
- Data entry
- Dental terminology
- Appointment confirmation
- Patient documentation
- Payment processing
- Food running
- Menu presentation
- Service prioritization
- Food safety
- Point of sale (POS) system operation
- Strong work ethic
- Customer service
- Safe food handling
- POS operation
Timeline
Dental Receptionist/Dental Treatment Coordinator
Elsinore Smiles
12.2024 - 03.2025
Dental Treatment Coordinator
4M Dental Implant Center
06.2022 - 09.2024
Dental Receptionist
4M Dental Implant Center
10.2020 - 06.2022
Bartender
Left Coast Brewing Company
07.2018 - 03.2020
Server/Bartender
Islands Restaurant
02.2014 - 09.2018
Host/Food Expeditor/Server
Oggi's Pizza & Brewing Company
06.2011 - 11.2014
High School Diploma -
Foothill High School
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