Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Loan

Marion,United States

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server

The Hangout
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Part-Time Key Holder

Projuicery
06.2020 - 08.2021
  • Counted and balanced drawers and armed alarm system as part of store opening and closing.
  • Maintained store cleanliness and assisted management with operational tasks.
  • Handled store opening and closing with consistent attention to established requirements.
  • Delivered consistent service to customers with proper staff coverage and well-trained employees.
  • Demonstrated expert product knowledge and recommended specific products to suit customers' needs.
  • Kept up-to-date with current merchandise promotions and special offers.
  • Trained and mentored employees to improve sales and customer service skills.
  • Processed sales, returns and exchanges quickly and accurately.

Front Desk Receptionist

Conway Ford
07.2018 - 05.2020
  • Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.
  • Delivered reliable customer service to guests upon arrival.
  • Served as first point of contact for new visitors.
  • Evaluated multiple courses of action quickly to find ideal solution.
  • Arranged office equipment maintenance to prevent disruption to office activities.
  • Kept front of house clean and orderly.
  • Greeted, assisted and directed visitors with professional attitude.
  • Met hygiene, personal appearance and grooming standards.

Sales Associate

Palmetto Moon
05.2019 - 01.2020
  • Helped customers navigate store, complete sales and process returns.
  • Handled issues professionally to company standards.
  • Supported team with receiving, pricing and merchandising.
  • Managed multiple tasks simultaneously while meeting deadlines.
  • Informed customers of promotions and special offers to increase sales.
  • Built attractive displays and merchandised products.
  • Processed payments quickly to keep customer flow moving.
  • Resolved customer concerns using strong communication and conflict management skills.
  • Rotated stock using clearance markdowns and special sales promotions.
  • Assisted customers with sales and service needs.

Education

High School -

Conway High School
Conway, South Carolina
06.2021

Bachelor of Arts - Psychology

Francis Marion University
Florence
05-2025

Skills

  • Customer service management
  • Guest engagement
  • Memory retention
  • Employee training
  • Store opening and closing
  • Problem-solving
  • Strong communication
  • Team work
  • Basic math abilities

Timeline

Server

The Hangout
08.2023 - Current

Part-Time Key Holder

Projuicery
06.2020 - 08.2021

Sales Associate

Palmetto Moon
05.2019 - 01.2020

Front Desk Receptionist

Conway Ford
07.2018 - 05.2020

High School -

Conway High School

Bachelor of Arts - Psychology

Francis Marion University

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Taylor Loan