Proven team leader and problem-solver, adept in time management and workplace cleanliness, with a track record of enhancing customer service at Hosterman & Stover. Skilled in payment processing and fostering positive relationships, consistently delivering results that exceed employer expectations.
Overview
5
5
years of professional experience
Work History
Retail Cashier
Hosterman & Stover
Millheim, PA
01.2021 - Current
Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
Counted cash at end of shift and prepared bank deposits.
Performed opening and closing duties such as counting money, balancing registers.
Ordered new product to keep popular items well-stocked.
Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Organized the checkout area to ensure all items were stocked properly.
Provided excellent customer service by listening to customer needs and addressing them appropriately.
Answered phone calls to assist customers with questions and orders.
Attendant
Parsons Union Building
Lock Haven, PA
08.2023 - 05.2024
Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
Informed management of any safety hazards or customer complaints immediately.
Answered telephones promptly and courteously when taking reservations or takeout orders.
Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
Coordinated with team members to manage group meeting times efficiently.
Conducted opening and closing procedures, securing the premises as required.
Childcare Provider
YMCA Child Development Center
Spring Mills, PA
10.2019 - 01.2020
Maintained safe play environment.
Identified signs of emotional or developmental problems in children to alert parents or guardians.
Communicated with parents about daily activities and any concerning behaviors.
Encouraged positive interactions between children by providing supervision at all times.
Developed and implemented lesson plans and activities for children of various ages.
Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
Monitored children's progress through ongoing assessments of their abilities and interests.
Read books aloud to small groups or individual children.