Taylor Lopes
Richmond,CA
Summary
Self motivated individual with expertise in providing excellent service regarding benefits support. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Benefits Coordinator
Land Home Financial Services
09.2019 - Current
- Serves as primary point of contact for employee benefits and 401k inquiries, resolving issues promptly and accurately.
- Responsible for administration of company benefits.
- Handles Open Enrollment tasks such as approving enrollments, email communications, new hire enrollments, etc.
- EDD and leave responses.
- Have up to date knowledge on minimum wage, state and federal hour laws, final check payment, etc.
- Manages time card corrections for all employees.
- Keeps track of and pulls reports as needed.
- Enter new hire information in ADP system.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
- Conduct regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
- Implemented open enrollment system to streamline benefits processes for employees.
Office Assistant
GPS Nation
03.2015 - 07.2019
- Maintained organizational inventory by checking stock to determine supply levels and expedited orders.
- Provided exceptional customer service by appropriately answering clients concerns via phone and email.
- Facilitated onboarding of new employees by providing training in company policies.
- Updated and maintained company website with new and existing products.
- Managed and logged defective products in Excel worksheet.
- Supervised across all day-to-day business functions.
Sales Associate
Old Navy
11.2013 - 03.2015
- Provided excellent customer service by greeting and assisting customers.
- Completed all cleaning, stocking, and organizational tasks in assigned sales area.
- Trained new staff to meet company expectations.
- Responsible for performing closing cash drawer audits; created store deposit, prepared cash drawers for following day.
- Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts.
- Addressed customer inquiries and resolved complaints.
- Maintained knowledge of current sales and promotions.
Education
High School Diploma -
Insight School Of California
Simi Valley, CA05.2013
Skills
- Performance Management
- Benefits Explanation
- Excellent written and oral communication
- Conflict resolution skills
- Payroll coordination
- New employee enrollment
- Proficient in Mac/PC Microsoft Office Applications
- Trained in Intuit Quickbooks
- Proficient in ADP
- Experience in Excel Workbooks
Timeline
Benefits Coordinator
Land Home Financial Services
09.2019 - Current
Office Assistant
GPS Nation
03.2015 - 07.2019
Sales Associate
Old Navy
11.2013 - 03.2015
High School Diploma -
Insight School Of California
Similar Profiles
Leslie RightmireLeslie Rightmire
Branch Sales Manager at Land Home Financial Services, IncBranch Sales Manager at Land Home Financial Services, Inc
Annette RoblesAnnette Robles
Portfolio Manager 2 at Land Home Financial ServicesPortfolio Manager 2 at Land Home Financial Services
Jennifer HernandezJennifer Hernandez
Loan Officer at Land Home Financial Services, IncLoan Officer at Land Home Financial Services, Inc