Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Site Supervisor
HAPPI Health
02.2023 - Current
Oversee daily operations of site
Enforce all workplace policies and procedures
Addressed and reported safety concerns in a timely manner
Mediated on-site conflicts
Ensured all patient demographic information was collected
Worked in tandem with RN to assure completion of priorauthorizations, referrals, and administration duties as appropriate tomaintain clinical workflow
Ensure compliance with Sliding Fee Discount Program
Reviewed and submitted insurance claims
Trained new staff
Counted down safe weekly and dropped off daily deposits.
Office Manager
Aspen Dental
04.2022 - 01.2023
Responsible for daily non-clinical operations of office
Selected and developed new team members
Trained front office staff on daily tasks
Provided superior patient service demonstrating responsiveness andsensitivity to patient needs with urgency to resolve any patientdissatisfaction
Supervised non-clinical employees of dental practice
Committed to serving as a business partner for doctor collaborating anddeveloping quarterly and annual financial goals
Performed financial end of day tasks and dropped off weekly deposits
Office Manager
Rocket City Chiropractic
10.2021 - 04.2022
Review and approve office supply acquisitions
Oversee adherence to office policies and procedures
Organize orientation and training of new employees
Recruit and select new hires
Evaluate and manage staff performance
Coordinate with IT department on all office equipment
Point person for maintenance, mailing, shipping, supplies, equipment,bills
And errands.
Front Desk/Team Leader
Rocket City Chiropractic
09.2018 - 10.2021
Answered calls at front desk
Collected payments and scheduled appointments
Trained new and existing employees
Hired and fired employees
Implemented new workflows and policies
Calculated and charted daily, weekly, and monthly stats
Dropped off weekly deposits to bank
Greeted patients and visitors
Collected insurance information
Responsible for solving any patient or team member problem
Sales Associate/Cashier
Funky Monkey Vintage Furniture Store
09.2017 - 03.2019
Processed transactions on register
Took inventory of store merchandise
Ordered store supplies
Carried furniture (30lbs and up) in and out of store